Patient Transport Officer

Overview

Serco is currently seeking a compassionate and customer-oriented Patient Transport Officer to join the External Transport Services team at Fiona Stanley Hospital in Murdoch, Western Australia. This is a full-time position offering a 4-day work week with 10-hour shifts, promoting an excellent work-life balance. The hourly wage is $32.27 plus superannuation. Some weekend shifts are required, with penalty rates of 1.5x on Saturdays and 1.75x on Sundays.

About Fiona Stanley Hospital

Fiona Stanley Hospital is a prominent 783-bed tertiary care facility in the south metropolitan area providing extensive healthcare services for adults, youth, and children.

Role Responsibilities

• Provide timely, safe, and empathetic transportation for patients and carers within the hospital premises.
• Ensure vehicles and equipment are thoroughly inspected and maintained for readiness.
• Assist patients safely when boarding and disembarking transport vehicles.
• Accurately record and communicate handover details to relevant personnel.
• Adhere to strict infection control and workplace safety guidelines.
• Operate vehicles safely while preserving patient comfort throughout the journey.

Candidate Requirements

• Certificate III in Non-Emergency Patient Transport, Certificate IV in Healthcare, Ambulance, or equivalent qualification.
• Valid Western Australia Class C driver’s license.
• Passenger Transport Driver (PTD) authorization or willingness to acquire it.
• Current CPR and First Aid certification or readiness to obtain these credentials.
• Working with Children Check or willingness to secure it.
• Up-to-date immunizations including COVID-19, MMR, Pertussis, and Varicella vaccinations.
• Prior experience in a related patient transport or customer care role, or transferable skills from relevant service fields.
• Excellent communication and team collaboration skills, demonstrating inclusivity and respect.

Additional Benefits and Work Environment

• Participation in a supportive, respectful team culture with experienced leadership.
• Flexible shift arrangements tailored to employee lifestyle needs.
• Access to mental health and wellbeing resources.
• Opportunities for professional development and continued training.
• Engagement with diverse employee networks promoting inclusion, including support for Aboriginal and Torres Strait Islander peoples, LGBTQI+ communities, veterans, and people with disabilities.
• Employment stability guaranteed by government-backed contracts.

Contact and Inclusion Statement

If you would like further information or a confidential discussion, please contact Jacob Varnish, Talent Acquisition Business Partner, at 0459 276 008 or jacob.varnish@serco-ap.com.

Serco maintains a strong dedication to diversity, equity, and inclusion, welcoming applications from individuals of all backgrounds to foster a workplace reflecting these values.