Patient Coordinator

About Schweiger Dermatology Group

Schweiger Dermatology Group is a prominent dermatology practice with a national presence, boasting over 580 healthcare providers and more than 170 offices across multiple states including New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Annually, Schweiger serves over 2.5 million patients, offering comprehensive medical, cosmetic, and surgical dermatology, as well as allergy services. The organization is committed to delivering the Ultimate Patient Experience and fostering a supportive work environment for all team members. Schweiger has been recognized on the Inc. 5000 list of Fastest Growing Private Companies for seven consecutive years and has achieved Great Place to Work certification.

Job Summary

We are seeking a Full-Time Patient Coordinator for our Throggs Neck office. This role is crucial for managing all front office operations and providing essential support to patients, healthcare providers, and the administrative team. Prior experience in a healthcare setting is a prerequisite for this position.

Schedule

This is a full-time position requiring 30+ hours per week. The schedule involves availability Monday through Friday, with rotating Saturdays, within operating hours of 7 am to 7 pm. Flexibility to support the team and cover shifts as needed is essential.

Patient Coordinator/Medical Receptionist Responsibilities

• Efficiently manage all incoming phone calls, appointment scheduling, and online inquiries, ensuring a positive caller experience and timely responses.
• Cultivate a professional and welcoming environment to elevate the quality of service and care provided to patients and their respective providers.
• Proactively understand the provider-to-patient workflow and anticipate the needs of the provider.
• Undertake inventory management, including stocking supplies and equipment as directed.
• Participate in all internal training sessions and ongoing professional development opportunities.

Qualifications

• Previous healthcare experience is mandatory.
• Experience as a Medical Receptionist is highly preferred.
• Familiarity with EMR software and patient scheduling systems is advantageous.
• Proficiency in computer applications, including Microsoft Word, Excel, and Outlook, is required.
• Exceptional communication, interpersonal, and organizational abilities are necessary.
• Demonstrated excellence in patient relations and customer service skills.
• Must exhibit professionalism, reliability, and a dedicated work ethic.
• Prior experience in a dermatology or medical office setting is preferred.
• Must possess open availability to work during weekdays and weekends.

Additional Information

Schweiger Dermatology Group is an equal opportunity employer. We do not discriminate in our hiring practices based on race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service, or any other characteristic protected by local, state, or federal law. While Schweiger does not mandate COVID-19 vaccination for employment, some state regulations may require us to maintain vaccination status records.