Parts Advisor - BMW/MINI/Motorrad Canterbury
Christchurch, Canterbury Region, New Zealand · Full Time
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- Salary
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- Openings
- 1
- Posted
- 1 week ago
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Job description
About the Role
We are seeking a driven and customer-oriented Parts Advisor to join our team, supporting our BMW, MINI, and Motorrad franchises in Canterbury. This role involves managing parts inquiries and ensuring the correct parts are identified and supplied efficiently. Responsibilities include order processing with precision and delivering exceptional customer service.
Key Responsibilities
- Respond to parts enquiries from customers and internal teams promptly and accurately.
- Identify and supply the correct automotive parts for BMW, MINI, and Motorrad vehicles.
- Process orders and transactions with a high degree of accuracy and maintain up-to-date stock records.
- Deliver professional and friendly service to uphold company standards.
Candidate Profile
The ideal applicant will be enthusiastic, proactive, detail-oriented, and possess excellent verbal communication skills. Previous experience in an automotive parts environment, retail, or customer service is preferred.
Essential Skills
- Experience dealing with automotive parts, retail, or customer service is advantageous.
- Excellent telephone and face-to-face communication abilities.
- Confidence in using computer systems, electronic parts catalogues, and Microsoft Office applications.
- Methodical approach to identifying parts, processing orders, and managing stock documentation accurately.
- Strong literacy, numeracy, and keen attention to detail essential in a busy setting.
- Experience working within a main dealer, ideally BMW or MINI, is beneficial.
- Possession of a full UK driving licence is advantageous.
Working Hours and Conditions
This is a full-time position with regular hours from Monday to Friday, 8:00 am to 5:30 pm, with Saturday overtime on a rotating basis.
Company Benefits
- 32 days annual leave (including 8 bank holidays, pro-rated for part-time employees).
- Bonus schemes available.
- Comprehensive welcome pack and company induction.
- Provided uniform.
- Discounted servicing and parts across the group.
- Company pension scheme.
- Cycle to work scheme.
- Organized annual staff social events.
- Barretts Summer Ball held biennially.
About Barretts
Founded in 1902, Barretts is a family-owned business marking over 120 years of service in Canterbury, evolving from cycle fittings to operating multiple leading vehicle franchises including BMW, MINI, and Motorrad. Committed to exceptional customer service and trusted expertise, Barretts blends traditional family values with modern automotive sales and support.
Industry
Automotive