Partnerships & Go-To-Market Associate

Role overview

This position is for a Partnerships & Go-To-Market Associate based in New York City with a hybrid setup that requires three days per week in the office. The role supports partner relationships, go-to-market execution, and cross-functional coordination for a fast-growing B2B payments company.

What you’ll do

• Handle incoming partner-related cases each day, serve as a dependable escalation contact, and work with internal teams to resolve client issues quickly across multiple channels.
• Run proactive follow-ups and engagement touchpoints across a portfolio of high-touch partners.
• Manage inbound demo requests and deliver clear, persuasive product demonstrations for prospects referred by partners.
• Make outbound Voice of Customer calls to partner-referred clients to collect feedback, uncover insights, and help support retention and expansion efforts.
• Act as a support extension for the partner’s sales process by joining prospect conversations, co-selling with partner representatives, and helping advance qualified opportunities.
• Work closely with Sales, Product, Marketing, Customer Experience, and Business Development teams to coordinate launches, training sessions, campaigns, and partner enablement work.
• Create and keep updated enablement materials such as decks, one-pagers, talk tracks, sales collateral, and partner-specific resources aligned to each partner’s motion and vertical.
• Assist with training preparation, quarterly business review coordination, and leadership-facing presentations.
• Maintain trackers, documentation, and reports, and summarize go-to-market insights and engagement activity.

Qualifications

• At least 1–2 years of experience in customer success, client servicing, partnerships, or a similar role.
• Strong written and verbal communication abilities, including comfort presenting to both internal teams and external stakeholders.
• Excellent organizational skills with the ability to juggle multiple priorities and partner relationships at once.
• Exposure to, or willingness to learn quickly, tools such as Salesforce, Zendesk, Tableau, Redash, and AI productivity applications.
• Comfort working in a fast-moving, highly collaborative environment.

Compensation and benefits

The annual base salary for this role is $76,000 to $86,000, plus an additional bonus component.

Benefits include medical, dental, and vision coverage with up to 100% employer-paid plans, FSA and HSA options, 401(k) matching, wellness support, paid time off, sick leave, holidays, parental leave, stocked kitchens, weekly Seamless stipend, catered meals, and a dog-friendly hybrid office environment in New York City. The company also supports professional growth through workshops, mentorship, and team-building activities.

About the company

The company builds B2B payment tools designed to help small businesses spend less time on back-office work and more time focused on their craft. It describes itself as one of the fastest-growing B2B payment platforms in the United States.

Equal opportunity and work authorization

The employer states that it is committed to diversity, equity, and inclusion and is an equal opportunity employer. It also notes participation in E-Verify and that Form I-9 information will be used to confirm authorization to work in the United States.

Application note

Applications are accepted on an ongoing basis until the role is filled.