Partnership Manager - Australia

About Insider One

Insider One is a leading platform designed to unify marketing and customer engagement solutions, enabling teams to excel and become unstoppable. Founded with a vision to unify innovative technologies and emerging channels onto a single platform, the company has grown significantly to 1,500+ employees across more than 30 offices worldwide. Using AI and an integrated Customer Data Platform, Insider One empowers marketers with comprehensive capabilities across channels such as WhatsApp, SMS, Email, Web, App, and Site Search.

Backed by prestigious investors and trusted by over 2,000 clients including Fortune 500 giants like Samsung, Nike, and L’Oréal, Insider One is recognized as a woman-founded and led global B2B SaaS unicorn, highly acclaimed in the industry for its leadership and innovation.

The company is deeply committed to social responsibility with numerous community initiatives aimed at improving sectors such as health, education, farming, animal welfare, and increasing women's representation in STEM fields.

Role Overview

The Partnership Manager position is based in Sydney and is responsible for expanding and nurturing Insider One’s partner network within Australia. This involves working alongside digital agencies, consultancies, technology partners, and cloud providers to foster strategic alliances, increase sales through partnerships, and build comprehensive digital optimization practices among partners.

Key Responsibilities

• Grow and manage Insider One’s partner network throughout Australia, including agencies, consultancies, and technology partners.
• Recruit, onboard, and empower new partners while enhancing existing collaborations for sustainable growth.
• Develop and implement joint go-to-market strategies to generate pipeline and revenue with partners.
• Coordinate with Insider One’s global teams to share insights and promote cross-regional partner collaboration.
• Create partner success plans to ensure widespread adoption of Insider One solutions and pursue expansion opportunities within partners’ customer portfolios.
• Communicate Insider One’s value, partnership offerings, product vision, and growth prospects via presentations, workshops, and business reviews.
• Collaborate with Sales, Marketing, Customer Success, Solutions Consulting, and Partner Success teams to optimize partner impact and market reach.
• Act as a trusted advisor on Insider One’s platform, related marketing technologies, industry trends, and customer experience innovations.
• Negotiate partnership agreements, establish joint objectives, and align partner and company goals strategically.
• Maintain a robust partner pipeline, track key performance indicators, and deliver accurate forecasts and regular updates to leadership.
• Provide market and partner ecosystem feedback to internal teams including Product and Engineering.

Qualifications and Experience

• Bachelor’s degree in Business, Marketing, Communications, or related disciplines.
• A minimum of five years in roles involving Partnerships, Channel Sales, Business Development, or Alliance Management.
• Proven experience collaborating with digital agencies, consulting firms, technology partners, cloud providers, or SaaS ecosystems.
• Strong understanding of SaaS business models, including recurring revenue frameworks.
• Demonstrated ability to establish and nurture executive-level relationships with partners and clients.
• Experience driving pipeline and revenue via indirect sales channels and strategic alliances.
• Excellent skills in communication, presentation, negotiation, and stakeholder engagement.
• Sharp commercial insight with competency in designing and executing partnership strategies.
• Proven influence and alignment skills across cross-functional internal teams.
• Adaptability to fast-growing and dynamic technology environments.
• Superior project management, organizational, and prioritization capabilities.
• Self-driven with the capacity to work independently while coordinating with global teams.
• Desirable experience in Martech, AdTech, Customer Experience, Personalization, Digital Commerce, or Customer Data Platforms.
• Bonus if familiar with AWS, Meta, Shopify, Salesforce, Adobe, Braze, Segment, Amplitude, or similar ecosystems.

Benefits and Culture

• Join a highly diverse and global workforce representing over 50 nationalities.
• Access ongoing internal training opportunities ranging from AI fundamentals to coding and personal development.
• Opportunities for learning through platforms like Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Eligibility to become a Shareowner via the ESOP program, sharing in the company’s success.
• Enjoy rewarding referral incentives and help shape the team environment.
• Engage in community volunteering and social impact initiatives.
• Participate in memorable global events, retreats, and team-building activities throughout the year.

Diversity and Inclusion

Insider One is committed to equal opportunity employment fostering an inclusive workplace regardless of gender, race, nationality, religion, sexual orientation, disability, or marital status. The hiring process integrates AI tools to aid recruitment but human judgment remains decisive.