- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About the Role
As a Catbird Stylist, you will serve as a brand ambassador and trusted advisor in demi-fine jewelry, crafting memorable and conversion-focused shopping experiences. Your role includes performing precise Forever Jewelry welding and device-based ear piercings while confidently guiding customers through their selections.
Company Overview
Catbird, established in Brooklyn over 21 years ago, has earned its reputation as a premier destination for gifts and jewelry worldwide. Our stores and website feature curated collections from various designers alongside our in-house line, which is crafted in our Brooklyn studio with ethically sourced and conflict-free materials. Committed to local manufacturing and sustainability, Catbird is a proud CFDA member certified as Made in New York.
Core Values
- Commitment to anti-racism and active promotion of diversity, inclusion, and equity
- Creation and sale of timeless jewelry designed for lasting joy
- Dedication to hands-on involvement in all processes
- Focus on long-term growth over short-term profit
- Striving for excellence and sustainable expertise
- Respect, kindness, and honesty in all interactions
Key Responsibilities
- Provide an attentive, sales-oriented customer experience to convert visitors into loyal clients
- Expertly recommend and sell demi-fine jewelry tailored to customer style, lifestyle, and budget
- Perform device-based ear piercings and educate customers on jewelry choices, aftercare, and upgrades
- Carry out Forever Jewelry welding while engaging customers and suggesting add-ons
- Inform customers about materials, craftsmanship, fit, styling, and care to build trust
- Maintain an inviting, fully stocked, and pristine sales floor adhering to Catbird standards
- Support store operations such as receiving, pricing, stocking, merchandising, and inventory control
- Collaborate with leadership and team members to achieve sales objectives and maintain service quality
Candidate Profile
- Experienced retail sales professional with strong customer service skills; jewelry experience advantageous
- Comfortable performing hands-on services like piercing and welding after proper training
- Warm, composed, and confident demeanor that reassures customers during personal services
- Sales-driven with motivation to help customers select jewelry they will cherish and wear daily
- Team-oriented, dependable, positive, and exercises sound judgment during shifts
- Detail-focused and organized with pride in maintaining a beautiful store environment
- Physical demands include extended standing, light lifting, reaching, and repetitive hand/wrist activity; reasonable accommodations available