Part-Time Sales Advisor (JEM)

Role Overview

As a Sales Advisor at H&M, you will help create a memorable shopping experience by welcoming customers, guiding them around the store, and assisting them in finding the right products. You will work in line with the brand’s values and contribute to both individual and business success.

What You Will Do

• Use your knowledge of fashion and products to support customers in making well-informed purchase decisions.
• Work closely with your team to deliver strong service throughout the full customer journey.
• Keep the sales area and stockroom tidy, well arranged, and ready for customers.
• Assist with store opening and closing tasks.
• Present yourself and the brand in a professional, positive manner during every customer interaction.

Who You Will Work With

H&M stores are the primary place where customers experience the brand. You will be part of a lively Store Team that may include Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores. You will also coordinate with the wider Area Team across stores to share knowledge and support collective success.

In collaboration with your team, you will help customers feel confident and express their personal style through current trends and timeless looks. By building genuine relationships in store, you will help make fashion more accessible and sustainable for everyone.

This position reports to the Store Manager.

What We Are Looking For

We are seeking someone with customer service experience in fashion, retail, or a similar environment. The ideal candidate is enthusiastic about fashion, enjoys delivering excellent in-store experiences, and is motivated to support sales.

You should be comfortable working in a fast-moving and team-oriented setting, communicate well, bring creativity and curiosity, and be willing to learn new store technologies. A flexible, proactive approach is important.

About H&M Group

H&M Group is a global company behind several strong fashion brands and ventures. The company aims to show that great design, affordable pricing, and sustainable solutions can go hand in hand. Its mission is to make fashion accessible to many, with customers at the centre of every decision.

With thousands of passionate colleagues, the company is driven by shared values and a commitment to helping move the fashion industry toward a more inclusive and sustainable future.

Benefits and Perks

Employees receive a global staff discount that can be used across H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Team members are also included in the H&M Incentive Program (HIP).

Local markets may also provide additional competitive benefits and perks, which can vary depending on the country and employment type.

Application Notes

Please submit your application in English before the stated deadline. Applications are accepted only through the company career page. For a fair, competency-based hiring process, applicants are asked not to include a cover letter.