Part Time - Outpatient Registrar

Role Overview

The Outpatient Registrar is tasked with welcoming patients, confirming their demographic, financial, and medical details, and registering or scheduling them for outpatient services.

Primary Duties

• Securing authorizations and consents, including advanced directives, to comply with hospital procedures.
• Managing patient financial transactions and verifying insurance information accurately.
• Ensuring patient identity is correctly documented to prevent errors.
• Overseeing patient flow within the outpatient center and correcting registration inaccuracies.
• Utilizing various hospital information systems for documentation and communication tasks.
• Interacting effectively with patients and their families, answering questions, and facilitating seamless outpatient experiences.

Qualifications and Skills

• At least one year of experience in customer service, ideally within a healthcare setting.
• A high school diploma or equivalent certification is required.
• Bilingual abilities in English and Spanish are highly preferred.
• Competency in Microsoft Office and strong data entry skills.
• Effective communication, the capacity to work well under pressure, discretion with confidential information, and the ability to follow detailed instructions.
• Flexibility, professionalism, and problem-solving capabilities are crucial.

Additional Information

• Effective resource management skills are necessary.
• Willingness to handle on-call shifts as required.
• Collaboration with both internal teams and external partners is essential to maintain quality in patient registration and service delivery.