- Experience
- 5+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- Professionals with relevant operations or growth experience who can work onsite in Singapore and collaborate across China and Southeast Asia. Candidates with experience in SEA markets and multilingual ability will have an advantage.
- Resume
- Required to apply
Where you'll work
Job description
About Tencent
Tencent is an internet platform company established in Shenzhen, China in 1998. Its work focuses on using technology to improve everyday internet experiences and support the digital transformation of businesses. The company’s purpose is centered on delivering value to users and using technology for positive impact. Its culture emphasizes teamwork and creativity, guided by the principles of integrity, proactivity, collaboration, and creativity.
The business is expanding its international footprint quickly and is seeking high-caliber talent to help drive that growth. It combines the pace and ownership often associated with a startup with the scale and stability of a profitable global internet company, creating an environment where ambitious professionals can grow.
About the Role
The company is hiring an Overseas Operations Specialist for Southeast Asia to support early-stage user operations, localization, and feedback integration for an AI Agent product across the region.
Core Responsibilities
- Set and manage the operations plan for the AI Agent product in Southeast Asia, covering market selection, user grouping, growth channels, localization priorities, and day-to-day operating rhythm.
- Build an initial user base in priority markets and lead localized execution across channels such as content, communities, and influencers, while testing and confirming the growth approaches that perform best in each market.
- Use user research and market understanding to gain a strong view of how knowledge workers and business users in Southeast Asia adopt AI tools, then translate that insight into localized use cases, templates, and product feedback.
Requirements
- At least 5 years of experience in user operations, content operations, community operations, or growth operations; prior exposure to Southeast Asian markets is preferred.
- Practical experience managing content, community, and influencer/KOL-related operations, with the ability to independently design and deliver campaigns.
- Comfort working with AI products, productivity software, SaaS, or cross-border ecommerce tools, along with a solid understanding of user workflows.
- Strong user judgment and data awareness, with the ability to improve operations using activation, retention, and other usage metrics.
- Good written and spoken English; fluent Chinese is required for collaboration with teams in China. Knowledge of Bahasa Indonesia, Thai, Vietnamese, or other Southeast Asian languages is an added advantage.
Preferred Qualifications
Experience leading early-stage user operations or cold-start growth in a new country or market would be a strong plus.
Additional Information
This is a full-time onsite position based in Singapore, Singapore.