Organisational Development Co-ordinator

Role overview

Aneurin Bevan University Health Board is seeking an organised and enthusiastic Organisational Development Co-ordinator to join the Workforce & Organisational Development team on a 12-month maternity cover assignment. The role sits at the centre of the OD function and supports learning and development activity for more than 16,000 staff across the Health Board.

You will help keep the learning systems running effectively, serving as the team’s specialist administrator for Electronic Staff Record (ESR) and Oracle Learning Management (OLM), while also supporting colleagues across the organisation to use learning tools and services with confidence.

In addition to system support, the post includes coordination and administrative support for a range of OD programmes and projects. This will involve producing clear learning communications, working with data to support service improvement, and contributing to work that improves the staff experience and the services delivered to people in Gwent.

The team is looking for someone who is proactive, comfortable with digital systems, highly organised, and able to balance changing priorities while spotting ways to improve how things are done.

Welsh and English speakers are both welcome to apply.

Main duties

This position provides the administrative and coordination backbone that helps the OD function operate efficiently. The work requires planning ahead, coordinating closely with team members and stakeholders, and regularly reordering priorities to respond to both planned work and new demands.

You will take responsibility for ESR and the OLM module, including acting as the team expert when issues arise. The role also involves creating attractive learning and promotional materials, producing and interpreting data, and helping to identify and implement changes that improve efficiency and effectiveness.

About the organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a strong focus on care and service improvement. It serves a population of around 650,000 and employs more than 16,000 staff.

The Health Board offers a broad benefits package, extensive training and development opportunities, paid mandatory training, in-house learning programmes, recognised qualifications, career pathways, and management development opportunities. Flexible working is supported, and occupational health support is available. The organisation is also working towards a Wellbeing Centre of Excellence to support staff at work.

Its Clinical Futures strategy aims to improve care closer to home while maintaining high-quality hospital care when needed. This is an opportunity to contribute to a healthcare service focused on the future.

Qualifications

• A CQFW Level 4 qualification, or an equivalent level of demonstrable knowledge and experience, is required.
• Recent continuing professional development relevant to the Organisational Development team is desirable.

Experience and technical knowledge

• Strong working knowledge of ESR and OLM, including creating courses, offerings and classes.
• Experience setting up and recording learning pathways in ESR for appropriate staffing groups.
• Ability to advise and train colleagues and wider teams on system use.
• Experience recording learner attendance and non-attendance, and handling competency creation, application and reporting.
• Understanding of NHS Wales eLearning.
• Confident communication skills for written, telephone and face-to-face interaction with colleagues and stakeholders at all levels.
• Ability to provide high-quality customer service to internal and external users.
• Proven ability to deliver strong administrative support to a busy team.
• Capability to work on your own when needed, without direct supervision.
• Experience using online databases, ideally Oracle or similar IT systems.
• Ability to produce data reports and analyse information to identify issues and trends.
• Competent use of Microsoft Outlook, Word, Excel and PowerPoint.
• Experience in the NHS is desirable.
• Project management experience is desirable.
• Experience administering a teaching or training service is desirable.
• Experience writing web pages, preferably in Cascade, is desirable.

Skills and personal attributes

• Excellent organisation and the ability to move quickly between tasks and demands.
• Strong prioritisation skills to manage competing deadlines.
• Independence and self-direction in day-to-day work.
• High professional standards and close attention to detail.
• Confidence working with data, including analysis and manipulation.
• Problem-solving ability and a proactive approach to finding solutions.
• Ability to model organisational values and behaviours consistently.
• Willingness to answer telephones and open face-to-face events with bilingual greetings.
• Ability to travel between ABUHB sites for work, and occasionally elsewhere within NHS Wales or nationally for meetings or events.
• Ability to speak Welsh at Level 2 is desirable.

Additional information

The organisation welcomes applications from people with protected characteristics, including disabled and neurodiverse candidates, as well as people from the Armed Forces Community.

Applicants may submit their application in Welsh, and Welsh-language applications will be treated no less favourably than English-language applications.

If you need adjustments or support during the application or selection process, you are encouraged to discuss this directly with the recruiting manager named in the advert. There is no need to disclose personal or medical details; simply explain what support would help you take part fully.

If you need documents in a larger font or an alternative format such as braille, contact the recruiting manager or the recruitment team on 01495 745805 option 3, or email abb.vacancyrequests@wales.nhs.uk.

If you are successful at interview, your conditional offer and information pack will be sent by email.

The vacancy may close at any time, so early applications are recommended. If shortlisted, you will be contacted through the email account used for your application, so it should be checked regularly. All recruitment correspondence for successful applicants will also be sent to the registered email account.

The Health Board supports flexible working.

Smoking is not allowed anywhere on Health Board sites, which are smoke-free by law. This applies to staff, contractors, patients and visitors. Support to stop smoking is available through the Help Me Quit Team.

This vacancy may also be withdrawn if it is filled through the internal redeployment process.

The salary scale for a Band 3 role has been updated as part of the NHS Agenda for Change pay award for 2026/2027 and will be introduced in August 2026, backdated to 01 April 2026 where applicable.