Optical Assistant - Retinal Technician

About NEC Software Solutions

NEC Software Solutions, part of the global NEC Corporation, is a leading technology firm supporting public services such as ambulance dispatch, hospital support, and emergency response with innovative software solutions. Our mission through NEC Care, a division within NEC Health, is to deliver the national diabetic eye screening program, focusing on enhancing health and wellbeing through people-centered services and excellent service delivery.

Role Overview

This permanent full-time position is based in Cork and neighboring counties. The Optical Assistant role involves conducting eye photography to detect retinal damage caused by diabetes-related complications. No prior experience is necessary, making it an excellent opportunity for individuals starting a career in healthcare or healthcare workers looking to expand their skills. You will join a dedicated team of experts who provide continuous support and training to help you specialize in retinal screening.

Team Environment

You will collaborate with Senior Diabetic Retinal Technicians, Team Leaders, and supportive administrative, managerial, and clinical personnel. This close-knit team fosters professional growth and ensures you have access to subject matter experts for guidance at all times.

Key Responsibilities and Skills

• Perform retinal photography to identify diabetic retinopathy and related eye conditions.
• Work independently after comprehensive initial training, using initiative and problem-solving skills to prioritize tasks effectively.
• Maintain excellent communication with patients and team members to promote positive patient experiences.

Qualifications and Requirements

• No previous experience required; full training provided.
• Possession of a full clean Irish driving license and access to secure parking for the company vehicle.
• Strong customer care orientation and commitment to achieving positive patient outcomes.
• Proficient IT literacy, including experience with Microsoft Office applications such as Word and Excel.
• Well-developed problem-solving abilities, initiative, and a proactive work ethic.
• Excellent communication skills across all levels of interaction.

Additional Information

• Employees benefit from a company-sponsored group pension plan with generous employer contributions.
• Applicants must demonstrate their existing legal right to work and travel within the EU, verified by documentation.
• Employment offers depend on satisfactory vetting, reference checks, and occupational health clearance. Garda Vetting may also be required depending on role specifics.
• NEC Software Solutions is an equal opportunity employer committed to inclusive hiring and reasonable accommodation during recruitment.