Operational Support Grade - Prison Support at HMP Isle of Wight
HM Prison and Probation Service (HMPPS)
Newport, Wales, United Kingdom · Full Time
Be the first to apply
- Experience
- Any
- Salary
- GBP 29,432 – GBP 29,432 / year
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Position Overview
Join His Majesty's Prison and Probation Service at HMP Isle of Wight as an Operational Support Grade (OSG), playing a vital role in the smooth daily operation of the prison. This role involves a combination of responsibilities including overseeing security measures at the entrance, handling deliveries, supervising visitors, and monitoring communications through phone calls and CCTV.
Key Duties
- Support security and conduct search operations at the prison gate.
- Manage the receipt and processing of deliveries efficiently.
- Oversee visitor supervision protocols to ensure safety and compliance.
- Monitor phone usage and surveillance via CCTV to maintain order.
- Perform physical tasks such as lifting, carrying, and escorting vehicles across the prison grounds.
- Undertake driving duties, requiring a valid UK driving license.
Candidate Profile
No formal qualifications are required, but strong communication skills and the ability to maintain composure under pressure are essential. The role is active and fast-paced, demanding good judgment, common sense, and a team-oriented attitude.
- Requires flexibility to work various shifts, including nights and weekends.
- Limited direct contact with prisoners, although occasional interaction may occur depending on the prison setting.
Career Benefits and Progression
This unique role offers vital insight into prison operations and may serve as a stepping stone to other careers within the prison service, including eligibility to apply for the OSG to Prison Officer conversion program.
Compensation and Benefits
- Annual salary of £29,432.
- Starting annual leave of 25 days, increasing to 30 days after 10 years of service (pro-rated).
- 9 days of bank, public, and privilege holidays.
- Access to paid Level 2 apprenticeship in customer service.
- Participation in the Civil Service pension scheme.
- Additional benefits including season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme.
Additional Information
Driving is a significant part of the role; therefore, possession of a full and valid UK Driving Licence is mandatory.