Officer - Sourcing In Charge - Kashmir Apples

Role Overview

This position contributes to daily sales operations by assisting in order processing, maintaining customer relations, and delivering insightful market feedback related to Kashmir apples.

Primary Duties

• Collaborate with the Sales and Marketing Lead to support sales goals within the designated trade channel or region.
• Help process orders ensuring timely and accurate delivery to customers.
• Coordinate with packaging, production, and inventory teams to ensure shipments meet customer specifications.
• Keep detailed records of stock movement, order fulfillment, and invoicing actions.
• Engage in promotional and product launch activities to boost demand.
• Interact with customers such as retailers, distributors, and small vendors to understand and meet their needs.
• Gather and log basic market data on sales trends, demand changes, and customer preferences.
• Promptly escalate critical customer issues to Sales Lead for resolution.
• Build and nurture positive relationships with customers through consistent communication.
• Facilitate communication between sales, packaging, production, inventory, and logistics teams to align on daily distribution requirements and ensure smooth deliveries.
• Help minimize stock discrepancies by monitoring product availability with inventory teams.
• Update and maintain daily sales performance data including volume, stock levels, and customer information.
• Provide insights on market movements, client demands, and competitive landscape to inform sales strategies.
• Prepare concise reports and share with Sales Lead to support informed decision-making.

Stakeholders

Internal: Finance, HR, Operations, Procurement, Supply Chain
External: Customers, Farmers, Vendors

Required Qualifications and Experience

• Graduate or Postgraduate degree in Agriculture or a Master's in Agri Business Management.
• Minimum of one year experience in a sales capacity with significant exposure to B2B sales.
• Preferably experienced in perishable goods or FMCG industries.

Technical Skills

• Customer service and relationship management specific to agriculture sector.
• Market analysis in agriculture services.
• Packaging and labeling knowledge related to agriproducts.
• Performance monitoring and reporting expertise in agriculture sales.