Night Porter

About New Forest Hotels

New Forest Hotels aim to enrich the community by delivering exceptional hospitality experiences unique to the New Forest area. Their venues are distinctively individual with stories that make each stay memorable, fostering environments where creativity and connection thrive.

This role offers opportunities for professional and personal growth across their collection of hotels. The core values embraced by the organization include bravery, teamwork, nurturing development, and open communication.

Role Overview

The Night Porter position involves providing essential night-time operational support. The role is part-time on a 32-hour contract with a competitive hourly wage.

Key Responsibilities

• Managing guest reception tasks during night shifts including check-ins and telephone handling.
• Assisting with food and beverage services adhering to hygiene standards.
• Performing cleaning duties compliant with food safety legislation.
• Working independently while maintaining proactive engagement with responsibilities.

Requirements

• Prior experience in reception duties within a hospitality setting.
• Good knowledge of food and drink service procedures.
• Experience with cleaning standards and food hygiene compliance.
• Strong self-motivation and ability to work solo.

Personal Attributes

• Positive and friendly demeanor with a strong work ethic.
• Reliability and proactive approach to tasks.
• Flexibility to work 48 hours weekly, including weekends, bank holidays, and busy holiday periods.

Additional Information and Benefits

• 28 days of holiday annually plus a day off on your birthday (applicable for contracted employees).
• Provided stylish uniform.
• Opportunities for career advancement and training.
• Free parking for staff.
• Additional perks such as access to perk boxes, private healthcare discounts, staff loyalty cards, social activities, and discounts at a sister resort in Cyprus.

The venues are situated in remote locations with limited public transportation; applicants should consider their travel arrangements before applying.

Because of the high volume of applications, only successful candidates will be contacted within two weeks.