Night Auditor

Company Overview

Join a hotel within the Accor family of brands, part of a global hospitality group that spans more than 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The organization emphasizes growth, progression, and the idea that every interaction helps create a positive experience for guests, colleagues, and the wider environment. Its hospitality approach is built around responsibility, service, and people-first values.

You may also have the opportunity to become a Heartist®, a term used to describe a service mindset led by heart, care, and dedication in a fast-moving hospitality setting.

Role Summary

The hotel is looking for a careful and guest-oriented Night Auditor to support overnight operations in Luton, United Kingdom. This position is central to maintaining smooth night-time service, ensuring financial records are accurate, and delivering a consistently high standard of guest care.

Key Duties

• Greet guests arriving late at night and assist those leaving early, while maintaining a friendly and professional service experience.
• Complete daily financial balancing, prepare reports, carry out audits, and organize documentation needed for guest departures.
• Review and verify reservation information and in-house guest accounts so records remain correct and up to date.
• Manage guest arrivals and departures efficiently, while supporting property safety and security throughout the night.
• Respond quickly and professionally to guest questions, issues, and service requests.
• Prepare and share reports with the relevant departments.
• Monitor overnight hotel activity and take prompt action to address any operational issues that arise.
• Work with other teams to ensure guests receive a seamless experience.
• Keep the front desk tidy, orderly, and ready for use.
• Prepare breakfast for early-morning travelers.

Qualifications and Skills

The ideal candidate should have a high school diploma or an equivalent qualification, along with strong guest-service and communication abilities. This role also calls for a sharp eye for detail, the ability to juggle multiple tasks in a busy environment, and excellent time management skills.

Comfort working independently is important, as is a solid grasp of finance and accounting basics. Candidates should be competent with standard computer tools and hotel software; experience with Opera Cloud is considered an advantage. The job also requires strong judgment, problem-solving ability, and confidence in making decisions on your own.

Because this is a night role, flexibility is needed for overnight shifts, generally from 11:00 PM to 7:00 AM, including weekends and public holidays. You should also be able to handle cash and process credit card payments accurately, remain composed under pressure, and show initiative across a variety of tasks. Familiarity with local hospitality-related laws and regulations is preferred.

Work Schedule

This is a part-time, on-site role with night shifts typically running from 11:00 PM to 7:00 AM. Weekend and holiday availability is required.

Additional Information

The role is based in Luton, England, United Kingdom. No salary details, number of vacancies, start date, or application deadline were provided in the source information.