New Zealand Country Lead - HOKA, Vans & UGG

Overview

Join Accent Group, one of the largest retail networks across Australia and New Zealand, managing over 850 stores with 34 leading brands including HOKA, Vans, and UGG. This role offers a high-impact leadership opportunity to drive retail success and team empowerment within these key brands in New Zealand.

Role Summary

As the Country Lead for Accent Brands in New Zealand, you will be responsible for guiding your store network towards operational excellence, strong sales results, and developing a customer-centric culture. This leadership position demands hands-on involvement, strategic thinking, and passionate team mentorship to cultivate a productive and purpose-driven retail environment.

Key Responsibilities

• Collaborate with the Head of Retail to establish and implement commercial strategies across the store network.
• Set and communicate sales goals and KPIs, ensuring teams are well-supported to meet targets.
• Promote a customer-focused culture and contribute to broad brand strategy.
• Analyze regional performance data including KPIs, unit per transaction, payroll, and sales comps; identify opportunities and deliver targeted improvement initiatives.
• Innovate market offerings and enhance employee engagement and training in partnership with retail leadership.
• Coach store leadership on performance management, including disciplinary procedures, coordinating with stakeholders as needed.
• Work closely with other State Managers to maintain consistency and excellence across the portfolio.
• Conduct regular store visits to facilitate training, retail activations, audits, and operational support.
• Develop store leaders through personalized coaching, succession planning, and capability building.
• Organize and lead state meetings and present at leadership events.

Candidate Profile

• Demonstrated experience in senior retail leadership roles such as Country Manager, Area Manager, or Regional Manager, overseeing multiple sites.
• Strong commercial insight with a proven history of achieving sales and operational objectives.
• Exceptional leadership skills, with the ability to coach and inspire teams effectively.
• Excellent communication skills with a collaborative and influential approach.
• Experience managing extensive and geographically widespread teams.
• A commitment to delivering outstanding customer experiences and brand storytelling.
• High energy, adaptability, and capacity to excel in a dynamic environment.
• Willingness to travel regularly within the store network.

Benefits

• Competitive salary package including superannuation and essential work tools.
• Leadership opportunity managing a portfolio of globally recognized brands.
• A supportive culture placing people and collaboration at the forefront.
• Access to 40% discount on all Accent Group brands.
• Ongoing professional development and career growth opportunities.
• Ability to influence and enhance retail standards across the network.

Additional Information

Accent Group is dedicated to fostering an inclusive and diverse workplace where all individuals can thrive. This commitment extends across diversity in age, gender identity, race, ethnicity, sexual orientation, and abilities. The company also respectfully acknowledges the Traditional Owners and custodians of the land, including Aboriginal, Torres Strait Islander, and Maori peoples.