Auckland Transport

Network Communications Specialist - Real Time | ATOC

Auckland Transport

Auckland, New Zealand · Full Time

Be the first to apply

Experience
5 yrs
Salary
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
Bachelor's degree
Eligibility
Experienced communications, engagement, journalism, or marketing professionals with a bachelor’s degree or equivalent experience, and an interest in real-time transport communications. Candidates should be available for rostered shifts and weekend work.
Resume
Required to apply

Where you'll work

Job description

The opportunity

This position focuses on keeping the public informed about transport network changes and service disruptions so customers can move around the network with confidence. You will coordinate live communications across multiple platforms, including social media, the AT Mobile App, and the NZTA Journey Planner.

The role sits within the Auckland Transport Operations Centre and is central to shaping and delivering the communications response for incidents and emergencies as they happen. Working within the Network Communications team, you will help ensure Auckland Transport and NZTA present clear, consistent external messaging about the transport network.

This is a rostered-shift position with working hours between 5:30am and 9:00pm. Weekend shifts are also part of the job.

What you will bring

You should have around 5 years of experience in communications and/or engagement, or a comparable background such as journalism or marketing. The role also calls for experience in developing and delivering communications and engagement plans.

A bachelor’s degree is preferred, or equivalent practical experience in communications, marketing, journalism, or business. You should also show an understanding of Te Ao Māori, or a willingness to develop that knowledge.

CIMS training is considered an advantage.

About the organisation

Auckland Transport promotes an inclusive workplace where people are respected, supported, and valued. The organisation’s guiding values are Manaakitanga, Tiakitanga, Whanaungatanga, and Auahatanga.

Additional information

This role is based at the North Shore office in Smales Farm. It comes with opportunities for professional development, greater leadership and accountability, paid parental and partner leave, study assistance, health and wellbeing benefits, professional memberships, and access to AT Connect groups such as Mana ka Māori and Women@AT.

Applicants are asked to submit an updated CV and a cover letter.

The organisation’s message emphasizes supporting everyone who uses transport in Tāmaki Makaurau.

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