National Account Executive, NARS

Role overview

This permanent full-time position in London supports the NARS national accounts team with day-to-day operational work while also taking direct responsibility for selected accounts. The role sits within the commercial accounts function and reports to the Senior National Account Manager.

Key responsibilities

• Handle daily administrative coordination for key accounts and provide support to the Senior National Account Manager and National Account Manager.
• Assist with the setup and execution of retailer promotions and in-store activations.
• Collect and assess weekly sell-out information, including store-level and new-launch performance, and share insights with the senior team.
• Maintain retailer catalogues, inform partners about discontinued items, and help define the relevant sales packs.
• Monitor launch readiness across elements such as pre-series, stock and visual merchandising, and keep retailers updated on progress.
• Support the new store opening workflow from project submission through to store launch.
• Check retailer orders for fulfilment or quota concerns and coordinate with the operations manager to resolve issues.
• Manage retailer-specific excess lists, including obsolete stock and transfer orders.
• Take ownership of selected accounts under supervision and support overall account management activity.
• Create, present and deliver plans that help meet agreed retail and gross sales targets.
• Secure orders for new launches and events.
• Share brand updates and relevant news with retailers as required.
• Build strong working relationships with key retail partners to strengthen the business partnership.
• Help deliver retail and wholesale targets across assigned national accounts.
• Drive sales performance through tailored account activity aligned to customer needs.
• Track and forecast retail and wholesale results to support accurate planning.

Required experience and capabilities

• Strong Excel skills are essential.
• Previous experience in a comparable role is needed; beauty industry experience is a plus.
• A good commercial mindset and the ability to influence business performance are important.
• You should be able to manage time well and plan ahead for contingencies so targets are met.
• Clear written and spoken communication skills are required, with the flexibility to adapt messaging for different audiences.
• You must work well in a team and respond effectively to fast-changing priorities.
• Excellent planning and organisational ability is expected.
• Alignment with the company’s Trust 8 principles is required: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable and Applaud Success.

Benefits

• 26 days of holiday, plus bank holidays and an additional day off for your birthday.
• Holiday purchase option of up to 5 extra days.
• Paid day off for marriage or moving house.
• Pension contribution matched up to 8%.
• Annual bonus linked to performance.
• Private medical cover with Vitality.
• Enhanced parental allowance.
• Product allocation and staff discount.
• Life assurance worth up to four times salary.
• Flexible Friday finish.
• Flexible and hybrid working arrangements.
• Wellbeing programmes.
• Annual performance and development reviews.

About the company

The employer is a global beauty business founded in Japan in 1872 and operating across 120 countries with 42,000 employees and 70 nationalities. Its portfolio spans skincare, makeup and fragrance, and it is recognised as one of the leading cosmetics groups worldwide. The UK and Ireland business plays a major role in the EMEA region and continues to invest in digital growth and retail development.

Working principles

The organisation operates under eight core principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable and Applaud Success. These principles are described as the basis of mutual trust across the business.

Equality and support

The company states that it is committed to an inclusive workplace where people from all backgrounds are welcomed and respected. It provides equal opportunity in hiring and offers support or adjustments during the application process where needed. Disabled applicants who meet the minimum criteria are guaranteed an interview under the disability confident scheme.

Additional information

Job location is London, England, United Kingdom. The contract type is permanent. The role is within the NARS brand and reports to the Senior National Account Manager.