Monitoring, Evaluation, Accountability and Learning (MEAL) Assistant - Female

Job Overview

The MEAL Assistant position based at the Dahleh Office in Pfaffenhofen an der Ilm, Bavaria, focuses significantly on supporting monitoring and data collection specifically for protection and health projects in Al-Hasakeh governorate. This role is predominantly field-oriented, requiring about 90% travel within the Governorate to execute field activities.

Primary Responsibilities

• Support the systematic collection and monitoring of data related to protection and health interventions.
• Work collaboratively with the protection team to design and implement joint surveys for project assessments and evaluations.
• Continuously update and monitor project indicators to evaluate progress and outcomes.
• Maintain and regularly update the complaints information management system, ensuring comprehensive tracking of issues and resolutions.
• Verify and update beneficiary counts and related programmatic data.
• Identify challenges in data and information flows within the Protection programme and MEL systems, proposing improvements.
• Conduct daily documentation of project activities and schedule regular field monitoring visits to protection centers, completing required monitoring checklists.
• Engage beneficiaries by collecting their feedback, explaining the Feedback and Complaint Response Mechanism (FCRM), and ensuring accessibility of FCRM tools.
• Be prepared to travel to various locations within the governorate for extended monitoring and field tasks as needed.
• Perform additional duties as assigned by the line manager within the department's scope.

Behavioral Expectations

• Demonstrate and uphold the highest standards of professional behavior in line with the organization's code of conduct and safeguarding policies.
• Model ethical conduct standards for other team members.
• Ensure personal and team actions do not compromise the safety of personnel or vulnerable communities served.
• Educate external stakeholders about organizational conduct and reporting mechanisms.
• Report any concerns promptly.

Required Qualifications and Skills

• A minimum of a university degree.
• At least two years of relevant experience in monitoring and evaluation or similar roles.
• Proficient with Microsoft Office applications.
• Strong analytical abilities.
• Excellent verbal and written communication skills.
• Experience conducting fieldwork and engaging with clients.
• Strong understanding of confidentiality and data protection principles.
• Ability to collaborate effectively with technical and program teams.
• Competency in using mobile applications for data gathering.
• Effective report writing and presenting skills tailored to varied audiences.

Preferred Qualifications

• Experience in the protection, health, and nutrition sectors.
• Capacity to perform under pressure and adapt in dynamic environments.
• Basic knowledge of project management methodologies.