Mixer (Crew Member)

About the Role

As a Mixer at FISHBOWL, you’ll represent the brand’s core values while creating great guest experiences. The role involves guiding customers through the menu and preparing fresh, wholesome salads from scratch.

Skills and Experience

The ideal candidate will bring the following:

• Experience in food service, restaurants, or customer-facing roles is preferred but not mandatory.
• Strong verbal and interpersonal communication abilities.
• A collaborative approach, with a positive and proactive attitude.
• Comfort working in a busy, high-pressure environment.
• The ability to learn quickly and adapt as needed.
• A strong sense of ownership and commitment to maintaining high standards.

Key Responsibilities

You’ll work closely with other Mixers, Restaurant Supervisors, and the Restaurant Manager to deliver an excellent customer experience and prepare quality bowls. Core duties include:

• Preparing fresh salads and bowls from scratch.
• Providing consistently high-level customer service to every guest.
• Using the POS system to process customer purchases.
• Building and retaining knowledge of the evolving menu.
• Maintaining strict food quality, hygiene, and sanitation standards every day.
• Contributing positively to the team culture and workplace environment.

Benefits

Being part of the FISHBOWL team comes with a range of advantages, including:

• An energetic and enjoyable workplace.
• Competitive pay.
• Discounts at locations across the brand, including on days off.
• Ongoing training and opportunities to progress your career.
• Team events, social activities, and regular celebrations.

About FISHBOWL

FISHBOWL is one of Australia’s fastest-growing food brands, known for fresh, made-to-order salads with an Asian influence. Founded in Bondi in 2016, the company has grown to more than 50 locations across Australia’s east coast, including Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast. In 2024, the business expanded internationally with its first New York City restaurant under the THISBOWL name. Its mission remains focused on reshaping fast food culture through quality-driven food and a strong team environment.

Interview Process

The hiring process includes the following stages:

• An initial screening call with the recruitment team lasting about 10 to 15 minutes.
• An in-store trial with an operations leader, where you’ll demonstrate attention to detail, customer service, a positive attitude, and good hygiene practices; this session lasts around 1 hour.
• If successful, you’ll receive an offer and proceed with onboarding.

Application Notes

Applicants should be enthusiastic, customer-focused, team-oriented, and committed to doing the right thing even when unobserved.

As part of the application, you will need to provide personal details, confirm your eligibility to work in Australia, share your availability, and select your preferred work locations within Brisbane, Queensland. You may also submit a short video explaining why you want to work at FISHBOWL, and upload your most recent CV.

Location Preferences

Brisbane, Queensland, Australia. Available restaurant preferences listed in the application include Adelaide St, Chermside, Eagle St, Fish Lane, Gasworks, New Farm, Newmarket, Rosalie, and Woolloongabba.

Additional Information

The application form also asks how you heard about the role, with options including internet search, My First Job, email, Indeed, Seek, LinkedIn, Instagram, TikTok, employee referral, in-store advertisement, and other.