Merchandise Leader

Role overview

As Merchandise Leader, you will take ownership of the Fresh area and guide the merchandise team to deliver strong in-store presentation standards. The role focuses on making products look appealing, well placed, and consistently high in quality so customers enjoy a better shopping experience. You will also ensure merchandising work meets all internal policies and legal obligations.

About Woolworths Group

Woolworths Supermarkets New Zealand operates more than 185 stores with over 20,000 team members across Aotearoa. The business is committed to making everyday life better for Kiwi customers and serves around three million New Zealanders each week. The culture is described as friendly, practical, energetic, and collaborative, with room for fresh ideas, contribution, and learning from others.

What you will do

• Take responsibility for the Fresh category and lead the team to maintain excellent visual merchandising standards across the store.
• Carry out regular checks and audits to protect freshness and quality, especially within fresh food preparation and presentation.
• Maintain planogram compliance, store tidiness, stock loss control, markdown execution, and alignment with promotional campaigns.
• Advocate for the Own Brand range and help the team act as knowledgeable food ambassadors.
• Identify operational issues, perform health checks, and support improvements that strengthen functional performance.
• Act as Store Manager on assigned shifts when required and contribute actively to collaboration across the team.

What you bring

• Strong problem-solving skills and the ability to think critically through complex situations.
• Confidence in building productive relationships with colleagues, stakeholders, and other teams.
• Proven team leadership skills, including delegation, progress tracking, coaching, and motivation.
• Clear communication skills to set expectations around tasks, timing, accountability, and performance.
• A data-focused and accountable approach, with the ability to turn information into action and deliver accurately and on time.
• A working style that reflects company values and supports a respectful, high-performing environment.

Perks and support

You will have access to team discounts across Woolworths Group brands, plus a rewards program that recognises purpose-driven work. Support is also available through Sonder, which offers free confidential 24/7 assistance for financial, medical, safety, psychological, or physical concerns for team members and their families. The role also offers exposure to a large international business with broad career pathways.

About the wider business

Woolworths Group is a global organisation with more than 200,000 team members working together to create better experiences for a better tomorrow. The group supports new ideas, courageous thinking, and a flexible approach to work, with a strong focus on helping people grow and make a meaningful impact.

Diversity and inclusion

The business places high importance on diversity, equity, inclusion, and belonging. It aims to build an inclusive workplace where people can bring their full selves to work and reach their potential. Candidates are encouraged to apply and can request adjustments during the hiring process if needed.