- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Candidates who can work full time onsite in Cooloolabin, Queensland, and are available for a flexible retail roster, including weekends and late shifts, may apply. The employer encourages applicants from diverse backgrounds and can support adjustments during the hiring process.
- Resume
- Required to apply
Where you'll work
Job description
About the role
The Merchandise Leader position at BIG W is a full-time permanent role based in Cooloolabin, Queensland. This opportunity is suited to someone who is passionate about creating strong customer and team experiences, supporting a purpose-driven retail business, and growing their career in a changing environment.
Roster
The roster information provided indicates flexible schedule options, including the following time windows: Tuesday to Friday from 10:00 AM to 7:00 PM, Tuesday to Sunday from 7:00 AM to 4:00 PM, and Tuesday to Friday from 9:15 AM to 6:15 PM. The role may require availability across all seven days of the week, including evenings and late nights.
What this role involves
The Merchandise Leader helps deliver strong inspiration, event execution, price messaging, and customer experience within destination areas of the store.
- Deliver a consistently positive customer experience each day.
- Connect with and contribute to the communities the store serves.
- Support the store’s value promise and maintain correct price ticketing.
- Keep the store clean, tidy, and ready for customers.
- Plan and execute engaging destination areas through visual merchandising and implementation of new planograms across departments.
- Communicate clearly with the team during periods of change, focusing on the reason behind decisions as well as the action itself.
- Build team capability through coaching, encouragement, and empowerment.
What the business is looking for
The ideal candidate is a values-led leader who places care and belonging at the center of decisions for the team, customers, and the community. Adaptability and comfort with change are important as the business continues its transformation.
- Uses data and insights rather than instinct alone to guide decisions on team, customer, and performance outcomes.
- Brings creativity, attention to detail, and solid planning skills, along with the ability to establish structured routines and processes.
- Can work a flexible roster, including evenings, late nights, and any day of the week.
What you can expect
This role comes with team discounts across Woolworths Group brands, a rewards program, and exposure to a large business with wide-ranging career possibilities. Additional leave support is available, including parental leave as well as leave options such as study leave and sports representation leave.
Workplace culture
The organisation values diversity of thought, collaboration, respect, curiosity, openness, and a proactive mindset. It encourages teamwork, shared learning, and a practical yet innovative approach to challenges.
Flexibility and inclusion
Flexible working arrangements may be considered, including part-time, job share, or other options where suitable to support work-life commitments. The employer also welcomes candidates from all backgrounds and can provide adjustments during the hiring process if needed.
About the wider group
BIG W is part of Woolworths Group, a large organisation with more than 200,000 people working together under a shared purpose of creating better experiences for a better tomorrow. The group focuses on supporting career growth, innovation, and meaningful impact for millions of customers.
Additional information
This is a permanent full-time opportunity. No salary, stipend, or vacancy count was specified in the source information.