Medical Secretary

Overview

A reputable employer in the Limerick region seeks a skilled and highly organized Medical Secretary to provide administrative support to a busy private cardiology practice. This role operates under the supervision of the Consultant Cardiologist and Operations Manager within the existing administrative team, coordinating outpatient clinics, cath lab procedure schedules, and managing patient communications.

Key Responsibilities

• Ensure smooth operations of outpatient clinics including booking, confirming patient appointments, and efficiently managing patient reception on clinic days.
• Handle theatre and cath lab bookings by liaising with hospital scheduling teams, lab management, and other secretaries to facilitate efficient patient scheduling.
• Adhere to standardized operating procedures to maintain effective clinic and theatre list management.
• Manage incoming referral letters from various medical sources; prioritize patients appropriately for clinics and theatre lists.
• Act as the main contact point by promptly addressing telephone calls, emails, and patient inquiries with exemplary customer service standards.
• Obtain clinical information such as scans, histology, and pathology reports from external hospitals as required.
• Produce timely medical reports and correspondence following consultations; ensure accurate distribution to referring GPs, patients, and consultants.
• Maintain and update electronic filing systems with accuracy and efficiency.
• Manage billing processes including invoicing health insurance companies and ensure precise patient data entry on the Medserv database.

Qualifications and Experience

• Relevant medical secretarial qualification is essential.
• A minimum of three years’ experience working as a medical secretary is required.
• Proficient audio typing skills, and advanced knowledge of MS Word, Excel, and other standard IT software.
• Experience working with patient management systems, preferably Medserv, is strongly advantageous.
• Demonstrated competency in medical financial management and insurance billing.
• Excellent written and spoken English language skills paired with strong interpersonal abilities.
• Highly organized with multitasking capabilities and the capacity to work independently.
• Experience handling confidential information with a thorough understanding of GDPR compliance.

Job Offer and Additional Information

• This is a permanent position based in Limerick City with flexible full-time or part-time options available.
• Occasional travel to other locations may be required.
• Working hours are generally from 8:00 AM to 5:00 PM, with flexible arrangements possible.
• Applicants must have unrestricted work authorization in Ireland, be available for in-person interviews, and reside within commuting distance of the client's Limerick office.
• The role includes a competitive salary and benefits package.