Medical Sales Representative - Ophthalmology

Overview

This role involves managing and organizing all accounts within a designated territory, focusing on ophthalmology products. The primary objective is to map the territory and meet sales targets while complying with company Standard Operating Procedures.

Key Responsibilities

• Execute marketing strategies devised by management in coordination with supervisors by introducing new products and enhancing awareness of existing ones.
• Regularly conduct industry research to stay informed and share updates with retailers, practitioners, and colleagues through articles and studies.
• Provide training to practitioners and their assistants regarding product usage.
• Maintain a professional company image by demonstrating excellent work ethics, deep product knowledge, and up-to-date information on products, procedures, and competitors.
• Professionally handle customer complaints after escalation to sales management.
• Be accountable for knowledgeable responses to customer inquiries.
• Gather detailed information about competing products including composition, packaging, pricing, and promotions.
• Apply sales techniques to introduce and sell the entire product line according to SOPs.
• Achieve sales targets within the assigned territory following a monthly schedule.
• Make a minimum of 15 sales visits daily, sharing latest articles and industry developments, and closing sales deals.
• Take orders, prepare quotations/offers within company price list or special client conditions, manage payment term agreements, and place orders appropriately.
• Seek supervisor approval for special discounts or deviations from price list.
• Professionally and ethically follow up on client payments.
• Complete a continuous sales cycle covering all customers and potentials in the territory.
• Address product-related troubleshooting with supervisor guidance.
• Maintain follow-up on existing sold products.
• Optimize time and minimize costs while traveling within the territory.
• Keep comprehensive records of customer history and interactions, updating organized documentation files.
• Coordinate and prepare monthly schedules with supervisors.
• Submit daily activity and achievement reports consistently.

Additional Job Conditions

• This is a field-based position requiring regular travel and presence on the road.
• The job requires daily email checks and consistent connectivity due to the remote and dynamic nature of assignments.
• A valid driving license is mandatory for this role.

Qualifications and Knowledge

• Bachelor of Science or an equivalent degree required; a Master's degree is considered a plus.
• 1 to 2 years of experience in sales is essential.
• Proficient in Microsoft Office and comfortable with hardware use.
• Extensive knowledge of company products is necessary.

Skills and Competencies

• Exceptional communication capabilities.
• Effective time management skills.
• Strong negotiation skills.
• Good presentation skills.
• Solid research abilities.

Personal Traits

• Strong and controlled personality capable of managing situations effectively.
• Highly organized and assertive.
• Ability to work efficiently under pressure.
• Eagerness to continually learn and absorb new concepts.
• Awareness of environmental factors and ongoing activities.