Medical Records Clerk

Company Overview

Health Partners Management Group, INC. (HPMG) is a government contracting firm providing various outpatient coder roles for the Federal Government.

Job Summary

This position involves delivering clerical and administrative support within medical records departments, clinics, or other areas of a medical treatment facility.

Education & Experience Requirements

Candidates must have a high school diploma or GED equivalent, along with a minimum of six months experience working in a medical clinic or office environment, performing duties that include scheduling, administration, and handling medical records. Typing proficiency of at least 50 words per minute is essential.

Key Responsibilities

• Handling and directing calls from the main office phone line, taking messages as necessary.
• Coordinating and scheduling medical appointments while verifying patient eligibility for services, providing general instructions to patients, and making referrals as needed.
• Supporting Medical Officers by processing appointment details and ensuring appropriate access to care timeframes.
• Managing appointment schedules using government systems according to established protocols, including updating patient demographic information.
• Maintaining accurate patient schedules and logs, utilizing computer tools and procedures to manage appointment slots efficiently.
• Contacting patients via phone or secure messaging to arrange, modify, or cancel appointments, and promoting specialty medical consultations within Military Treatment Facilities or civilian centers.
• Updating and filing medical records and obtaining necessary documentation requested by healthcare providers.
• Organizing and reviewing patient records for completeness, accuracy, and consistency according to guidelines.
• Locating, initiating, and maintaining medical records in compliance with prescribed directives.
• Facilitating daily retrieval and delivery of patient records, ensuring availability prior to appointments.
• Preparing reports related to medical record statistics and participating in quality assurance reviews according to accreditation standards.
• Retiring medical records in line with regulatory procedures.
• Managing electronic telephone messages for Primary Care Managers and clinic nurses following standard protocols and guidelines.

Benefits

• Paid time off and sick leave
• Paid holidays
• Retirement plan including 401(k)
• Company-paid life insurance policy valued at $20,000
• Medical insurance coverage
• Optional dental, vision, and voluntary life insurance
• Critical illness and accident policies available through Section 125 tax credits
• Health savings account

Certification Requirements

Applicants must hold either RHIA or RHIT certification.

Application Invitation

If you are eager to apply your expertise as part of a committed team working to enhance healthcare services, Health Partners Management Group encourages you to submit your application.