- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- Candidates who have the required customer service experience, can work in a busy reception setting, and are available across the stated reception operating hours may apply. Agency submissions are not being considered.
- Resume
- Required to apply
Where you'll work
Job description
Overview
Braemar Hospital in Hamilton is looking for a casual medical receptionist to join its front-of-house team. This is a busy, high-volume role based onsite, with reception coverage needed from 6:30am to 8:00pm, Monday through Sunday.
About the hospital
Braemar Hospital is a respected private surgical hospital in Hamilton, New Zealand. It supports close to 200 credentialed specialists across nine operating theatres and two endoscopy suites, and provides a wide range of surgical and medical services.
The hospital’s purpose is to improve lives. It aims to create a positive experience for patients and their whānau, even through complex recovery journeys. The organisation also contributes to the Braemar Charitable Trust, which supports the Waikato community through surgical funding, health scholarships, medical research, and other health-related initiatives.
Care, quality, and excellence are central to how Braemar operates. The hospital invests in advanced technology, modern facilities, and a strong workplace culture to support safe patient outcomes and attract highly capable people.
Role summary
In this position, you will work at the main reception and report to the Medical Reception Manager. Your focus will be to welcome every visitor warmly, guide them to the right place efficiently, and complete patient-related administrative tasks accurately and on time.
What the role is like
This opportunity suits someone who enjoys frequent customer contact, consistently delivers strong service, and works well as part of a team. The environment is fast-moving and very busy, so confidence, composure, and accuracy are essential.
Key qualities for success
- Comfortable handling a demanding environment where customer care is the top priority
- A strong service mindset and willingness to go beyond expectations
- Excellent attention to detail and a high level of accuracy
- Ability to take initiative and think creatively
- Strong written and spoken communication skills
- Professional phone manner and excellent people skills
Working at Braemar Hospital
Employees are encouraged to work in line with the Braemar Way and the organisation’s BCOMPassionate values. Along with competitive pay, the hospital offers a range of benefits and workplace supports.
Benefits and workplace support
- Daily morning and afternoon tea, plus seasonal fruit delivered three times each week
- Heavily subsidised restaurant-quality lunch and dinner options
- An annual summer shutdown period when the hospital closes so the team can rest
- Five weeks of annual leave after five years of service
- Access to retail and experience discount platforms
- Limited free onsite parking, secure bike storage, electric vehicle charging, and access to a main bus route
- Annual wellness initiatives
- Free access to a financial adviser for personal finance support
- Confidential support through Vitae
- Talent referral bonuses and long-service recognition
- Break spaces including outdoor gardens, patio areas, equipped tea rooms, and quiet rooms for prayer, reflection, or rest
- Monthly Bravo Awards recognising employees who live the BCOMPassionate values
- Extraordinary cards for recognition and gifting
- Financial protection and insurance benefits for eligible employees, including trauma cover, income protection, and life insurance
- Living Wage-accredited employer
- Professional development, internal growth opportunities, and celebrations throughout the year
Additional information
Applications through agencies are not accepted. Interested candidates should submit a cover letter and resume directly.