Medical Office Assistant at Newmarket Foot Clinic

About the Role and Company

Join Medicentres Canada Inc, a rapidly expanding healthcare clinic network dedicated to enhancing access to quality medical services across multiple Canadian provinces including Ontario. At Medicentres, employees are valued as key contributors to transforming healthcare delivery through innovative technological solutions that improve patient care.

The Medical Office Assistant position, based at the Newmarket Foot Clinic, plays a critical role in delivering exceptional service to patients while supporting physicians and medical personnel.

Key Responsibilities

• Answer telephone calls, warmly welcome patients, and register their details accurately.
• Address patient inquiries both in person and via phone.
• Prepare necessary forms, manage billing, and accept payments for services outside insurance coverage.
• Escort patients to examination or treatment areas and ready them for physician appointments.
• Ensure cleanliness and readiness of exam and treatment rooms between visits.
• Assist with minor medical procedures such as PAP tests, pelvic exams, and IUD insertions.
• Conduct physician-ordered diagnostic tests, including urinalysis.
• Take vital signs like blood pressure using automated devices, measure temperature, height, and weight as directed.
• Schedule patient appointments and communicate schedules effectively.
• Digitize and organize patient documents within electronic medical records systems.
• Handle incoming mail and faxes, distributing appropriately.
• Complete routine chore lists daily, weekly, and monthly as assigned.
• Perform additional duties as required by clinic management.

Required Qualifications and Skills

• High school diploma or equivalent mandatory.
• Medical Office Assistant certification considered an advantage.
• Demonstrated recent experience in customer service roles.
• Experience working with Med Access or other electronic medical record software.
• Strong verbal and written communication capabilities.
• Effective problem-solving aptitude.
• Familiarity with medical terminology is beneficial.
• Strict adherence to confidentiality and health information privacy regulations.

Additional Information

This full-time position operates on varying shifts including days, evenings, and weekends to accommodate patient needs. The hourly wage ranges from $18.20 to $19.20. There is one vacancy available for immediate hire.

Medicentres is committed to equity, diversity, and inclusion by inviting candidates from diverse backgrounds and ensuring accommodations during recruitment as needed. AI tools may be utilized during the hiring process to enhance fairness and efficiency.