Medical Information Officer - Pharmaceutical Sales

Position Overview

The Medical Information Officer plays a crucial role representing Julphar to healthcare professionals, key opinion leaders, and other important stakeholders within a designated region or market. Acting as a reliable consultant, this individual facilitates customer decisions by offering tailored therapeutic solutions that address their specific needs. As the company's on-site representative, the MIO is expected to embody Julphar's core values, uphold business ethics, and enhance the organization's reputation continually.

Key Responsibilities

• Achieve or exceed predefined sales goals within the allocated budget and timeframe.
• Develop and manage the assigned territory comprising customers, retailers, and significant stakeholders.
• Execute the company’s sales and marketing strategies within the specified area.
• Implement a territory coverage plan detailing the number of sales calls and visit frequency.
• Coordinate customer-focused activities alongside the line manager.
• Maintain accurate record-keeping systems, including daily reports, customer profiling, and marketing feedback.
• Organize work schedules and establish weekly and monthly plans.
• Submit daily, monthly, and CRM reports as required by country-specific protocols.
• Actively participate in company meetings and provide territory performance summaries.
• Drive revenue growth and profitability to meet the organization's ambitious targets.
• Commit to continuous self-education, updating knowledge, and effectively communicating clinical information to healthcare professionals.
• Plan and conduct audio-visual presentations for healthcare providers in collaboration with line and marketing managers.
• Stay updated with the latest clinical data shared by medical and marketing departments.
• Monitor competitor sales and marketing activities and provide appropriate market intelligence reports.
• Keep abreast of key healthcare activities within the territory.
• Utilize company promotional materials, free medical samples, and services effectively to fulfill targets.
• Pursue ongoing identification of new business prospects.

Core Skills and Competencies

• Result-driven, accountable, and dedicated with a strong sense of ownership.
• Adaptable with a high capacity for learning and embracing market changes.
• Excellent interpersonal communication, public speaking, presentation, multitasking, and negotiation skills.
• Proficient in planning, monitoring, understanding market trends, and forecasting product demands.
• Calm and composed when handling complex or uncertain situations.
• Collaborative team player with a proactive attitude toward stakeholder management.

Qualifications and Experience

• Bachelor’s degree in Pharmacy or Science is mandatory.
• A Master’s Degree in Business Administration is highly advantageous.
• 2 to 4 years of relevant experience in the pharmaceutical sector.
• Strong understanding of distributor and agent operations, government accounts, tendering, contracts, and pricing methods applicable in the country.
• Functional knowledge of clinical pharmaceutical aspects and a moderate understanding of pharma supply chains, dispensing requirements, and drug distribution channels.
• Proven track record of building strong partnerships with local teams, marketing, and medical departments at headquarters.