Marketing Strategy and Operations Program Manager / Chief of Staff

Role Overview

The Sage Group's client, a pioneering tech entertainment and streaming company under a major technology conglomerate, is searching for a business-oriented marketing professional. This individual will join the Marketing Strategy and Operations team in a dual role supporting a global director both strategically and operationally. The position requires anticipation of needs and managing initiatives in alignment with the senior director's objectives.

Key Responsibilities

• Oversee marketing program management activities.
• Manage Objectives and Key Results (OKRs) to monitor progress.
• Lead annual planning and forecasting processes including budgeting and resource allocation.
• Track resources and prepare reports for stakeholders.
• Develop and enhance operational processes continually.
• Serve as Chief of Operations for the Center of Excellence (COE), acting as a strategic operational partner to ensure the director's vision is effectively implemented.
• Collaborate with the director to define, communicate, and advance strategic initiatives across the company.
• Translate high-level goals into actionable plans with cross-departmental alignment.
• Enhance decision-making frameworks by organizing key forums to ensure team and stakeholder consensus.
• Coordinate with COE Marketing Operations leads and central Strategy & Operations teams on planning activities.
• Provide executive-level support and advice to the marketing director.
• Lead cross-functional communication and foster a unified, productive organizational culture.
• Plan, facilitate, and manage executive meetings including weekly leadership, monthly all-hands, and annual offsite gatherings, ensuring clear agendas and follow-ups.
• Prepare presentations, reports, and updates representing the director's communications.
• Identify complex challenges, analyze options, and recommend actionable solutions.
• Manage strategic projects including quarterly and annual OKR preparations with team leaders and agency partners.
• Assist in managing budgets related to resources such as travel and entertainment, ensuring proper allocation and fiscal accountability.

Qualifications

• More than 10 years of experience in marketing program management.
• At least 3 years in a Chief of Staff or equivalent role.
• Minimum 5 years in resource management, operational planning, or project/program management roles.
• At least 5 years of leadership experience or direct support of executive leadership.
• A proven history of effectively driving strategic projects and initiatives.
• Strong relationship-building skills with the ability to influence at all organizational levels.

Preferred Attributes

• Experience as a people manager.
• Knowledge of change management practices.

Additional Information

This is a long-term contract position extending through the end of 2026 with anticipated yearly renewals. It is fully remote within the United States. Compensation ranges from $85 to $95 per hour on a W-2 basis. Benefits include medical, dental, vision coverage, matching 401(k), and paid time off.