Marketing Executive

Role Overview

The Marketing Executive will be responsible for managing inbound customer inquiries via calls, WhatsApp, and online leads, driving potential customers through the sales funnel until final closure. This position requires active coordination of site visits and clear communication of project specifics, pricing, and payment schemes to clients. Maintaining precise customer data within CRM systems and collaborating with sales team members to meet monthly sales goals are crucial elements of this role. Providing a professional, positive customer experience and timely reporting on follow-ups and sales progress are integral duties.

Primary Responsibilities

• Respond promptly to inbound customer queries using phone, WhatsApp, and online channels.
• Consistently follow up with prospective clients until a sale is finalized.
• Arrange and manage site visits for interested buyers.
• Convey project details, pricing structures, available promotions, and payment options clearly and accurately.
• Keep detailed customer records and update lead statuses in the CRM software regularly.
• Establish and nurture strong customer relationships throughout the sales process.
• Work closely with the sales team to ensure prompt follow-ups and successful conversions.
• Meet or exceed monthly targets for sales and site visits.
• Generate daily reports on follow-up activities and sales updates.
• Handle customer questions with professionalism, ensuring a positive experience.

Candidate Requirements

• Possession of a bachelor's degree preferred.
• Experience ranging from zero to three years in sales or customer relationship management; prior real estate industry experience is advantageous.
• Proficient communication and negotiation skills in Tamil and basic English.
• Strong abilities in follow-up and persuasion.
• Basic familiarity with MS Excel and CRM tools.
• Self-driven, goal-oriented, and client-focused mindset.

Compensation

A competitive salary package with attractive performance-based incentives is offered, recognized as best in the industry.