Manager, Revenue Operations, SG

About the Company

Airwallex is a global unified payments and financial platform built for modern businesses. Using its proprietary infrastructure and software, the company supports more than 200,000 businesses around the world with integrated solutions covering business accounts, payments, spend management, treasury, and embedded finance.

Founded in Melbourne, Airwallex has grown to a team of more than 2,200 people across 26 offices worldwide. It is valued at US$8 billion and is supported by investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital.

What the Company Looks For

The team is seeking people with strong builder energy, a sense of ownership, quick learning ability, and solid judgment. Successful candidates are expected to think from first principles, move quickly without losing rigor, stay curious, and work well with others. The role also values people who can turn early-stage ideas into working outcomes, use AI to improve productivity, and contribute to ambitious, high-impact work in global banking and financial infrastructure.

Role Summary

This position focuses on revenue operations support for sales teams in Singapore, with an emphasis on account transitions, incentive program support, reporting, and client-facing sales materials. The role requires close coordination with business development, customer success, account management, and field sales teams.

Key Responsibilities

• Manage the process of handing accounts over between Field/Mid-Market Business Development, Customer Success Managers, and Account Managers.
• Review handover quality to make sure account transitions are carried out smoothly.
• Maintain and refresh handover documents and operating workflows.
• Clean, organize, and analyze data to help design and run sales incentive programs for the SME team.
• Share incentive plans and updates with Field/Mid Market Account Executives.
• Track incentive performance and prepare regular reports on program effectiveness.
• Create and update clear documentation for incentive structures so teams stay aligned.
• Work with cross-functional stakeholders to build and implement incentive programs that support business objectives.
• Prepare and revise client-facing materials such as presentations, proposals, and reports for the sales organization.

Requirements

• A bachelor’s degree or higher from a well-regarded university.
• At least 3 years of experience in sales operations, revenue operations, or a closely related function.
• Previous experience in a large technology company or financial services environment is strongly preferred.
• Strong analytical capability and hands-on experience with data analysis.
• Comfort using Excel, SQL, or business intelligence tools such as Tableau or Power BI.
• Good communication and cross-functional collaboration skills.
• Strong attention to detail, along with solid organization and project management ability.
• Familiarity with CRM platforms such as Salesforce and sales enablement tools.

Additional Information

Airwallex takes a strict stance against recruitment fraud and third-party scams. The company will not request bank details, sensitive identification documents such as passports, or any payment during the hiring process. Official communication is sent only from an @airwallex.com email address. Applications should be submitted through the company’s official careers site or official LinkedIn presence.

The company does not accept unsolicited resumes from recruiters or search firms and will not pay fees for candidates submitted without a prior agreement covering the specific role.

Airwallex is an equal opportunity employer and makes hiring decisions based on merit, qualifications, competence, and talent. The company does not discriminate on the basis of color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other protected status. Reasonable accommodation can be arranged for candidates with disabilities or special needs.