Manager Public Affairs & Sustainability

About talabat

Since its inception in Kuwait in 2004, talabat has grown to be the foremost on-demand platform for food and Q-commerce deliveries across eight countries, offering customers unmatched convenience and reliability. With deep local roots, talabat understands the unique needs of the communities it serves, leveraging innovative technology to simplify daily life, optimizing operations for restaurants and shops, and providing consistent earning opportunities to its delivery riders.

At talabat, the focus is on cultivating a high-performance culture fueled by an engaged workforce and talent growth. With a team exceeding 6,000 professionals, the mission is to spread positivity and make meaningful differences, earning recognition as a multi award-winning great workplace.

Position Overview

• Identify and assess ongoing public affairs opportunities and significant regulatory developments.
• Build and sustain strategic partnerships with UAE government and regulatory bodies to clearly communicate company priorities and roles.
• Contribute to the formulation and implementation of public affairs strategies throughout the seven emirates, coordinating with both internal and external stakeholders to drive current projects and launch new initiatives.
• Create content and presentations, organize events and meetings, ensuring alignment with communications and marketing teams, including preparing newsletters for authorities.
• Assist in risk mitigation efforts, provide online and on-ground support, and document incidents effectively.
• Collaborate across functions to align business objectives with policy goals, sustainability imperatives, and community engagement efforts.
• Manage corporate responsibility projects involving various departments such as commercial, operations, finance, legal, and marketing communications.
• Ensure corporate responsibility and sustainability goals adhere to international standards and comply with UAE government regulations.
• Evaluate the social impact of initiatives and compile reports on non-financial performance metrics.

Qualifications and Skills

• 4 to 6 years of professional experience in Public Affairs; experience in Communications or Corporate Responsibility is advantageous.
• Background in agency settings and/or dynamic corporate environments with project management expertise.
• Relevant qualifications or experience in Government Relations, Public Affairs, or Communications.
• Fluent in written and spoken Arabic and English.
• Strong results orientation and data-driven approach demonstrated through successful public affairs or corporate responsibility campaigns.
• Detail-oriented, reliable, and dedicated with excellent accuracy.
• Collaborative with agility to manage multiple stakeholders effectively.
• Excellent organizational skills capable of handling several projects simultaneously.
• Ability to perform well under pressure, exhibiting high emotional intelligence and professionalism.

Additional Information & Benefits

• Work from a modern, collaborative office located in City Walk, Dubai.
• Access to professional and personal development opportunities along with recognition programs.
• Receive a monthly talabat credit to utilize in the app.
• Benefit from parental leave as part of the employee package.
• Be part of a fast-growing, extensive network in the online food ordering space with a diverse, multicultural team.
• Enjoy complimentary fresh fruits, cereals, beverages, and tea at the adjacent Everyday Roastery café with available staff discounts.
• Relax in designated wellbeing and music rooms or take in views of the Dubai Downtown Skyline from the roof terrace.
• Sponsored healthcare coverage and gym membership provided for employees.