Manager, Digital Supply Chain & Operations, Planning

Role overview

EY is hiring a Manager for its Digital Supply Chain & Operations team in Toronto, with a primary focus on advanced planning software (APS) implementation and planning process improvement. The role is centered on helping clients strengthen supply chain performance, improve end-to-end design, and optimize planning across Plan, Source, Make, and Deliver. This is an opportunity to work in a globally connected consulting environment supporting transformation across procurement, manufacturing, logistics, planning, and the broader value chain.

This posting is for an existing vacancy within the organization.

Key responsibilities

In this role, you will support supply chain and operations client work as well as internal initiatives, while building strong relationships with both clients and internal stakeholders. You will identify potential follow-on opportunities within engagements, flag risks early, and communicate issues to senior team members when needed.

You will also bring forward practical recommendations that combine business insight, technology best practices, and thought leadership. The role includes contributing to operational efficiency, ensuring high-quality deliverables, and supporting a collaborative learning culture by coaching and guiding junior colleagues. Client travel can be significant and may reach 60% to 80%.

Client-facing work

• Take part in supply chain transformation engagements using a cross-functional consulting approach.
• Help plan and run client discussions such as interviews, workshops, visioning sessions, and document reviews.
• Produce quality deliverables within agreed timelines and budget expectations.
• Use data analytics to generate useful insights for clients.
• Build and sustain productive working relationships with client teams at the right organizational levels.
• Collaborate effectively with the project team, share accountability, communicate progress, and keep senior leaders informed.

Practice and people leadership

• Support the expansion and development of the consulting practice.
• Assist senior leaders with recruiting and capability-building efforts in strategic growth areas.
• Help create a positive team atmosphere and provide coaching and support to junior team members.

What you should bring

The role calls for a supply chain consultant who is highly motivated, collaborative, and comfortable taking ownership in a team setting. You should be able to lead when needed, follow when appropriate, and adapt to changing challenges with a strong problem-solving mindset.

Requirements and qualifications

• Postgraduate degree in Business Management, Supply Chain Management, or a related field preferred.
• Proven project experience with Advanced Planning Software platforms such as Blue Yonder, SAP IBP, Kinaxis, o9, or OMP, including integration with ERP and/or SCM systems.
• Hands-on experience improving digital planning across demand planning, supply planning, inventory planning, S&OP, and S&OE.
• Experience creating business blueprints and documenting business requirements.
• Background in driving change and supporting adoption in large organizations.
• Strong analytical and problem-solving ability.
• Excellent oral, written, and presentation communication skills.
• Experience managing people across multiple projects and guiding team members.
• Self-driven mindset with the ability to work independently and embrace new challenges.

Preferred experience

• Exposure to digital logistics and fulfillment, including transportation, warehouse, and distribution center improvements.
• Experience implementing ERP, WMS, and TMS modules is an advantage.
• Manufacturing operations experience is also considered a plus.

Compensation and benefits

EY offers a total rewards package that includes performance-based compensation and a range of benefits designed to support well-being and career growth. Benefits include medical, prescription drug, and dental coverage, a defined contribution pension plan, vacation policy, firm-paid days for extended long weekends, statutory holidays, and paid personal days based on province of residence. The package also includes programs and support for physical, financial, and social well-being.

Additional benefits mentioned include coaching from experienced colleagues, learning opportunities to build new skills, and flexibility in how the role is performed.

Salary information

The salary range disclosed for Toronto is CAD 110,000 to CAD 160,000 annually. Actual pay depends on factors such as internal equity, education, relevant experience, knowledge, and applicable skills.

Inclusiveness and hiring practices

EY states that inclusion is central to its culture and is committed to equity, belonging, diversity, accessibility, and anti-racism efforts. The organization also notes that it uses AI tools as one part of its recruitment process to improve efficiency and the candidate experience, while human judgment remains essential. Recruitment agencies are asked not to submit unsolicited resumes, as those will not be considered and no fees will be paid for them.