Key Accounts Manager - Bengaluru (Field Sales)

About Paytm

Paytm is a pioneering Indian company specializing in mobile payments and financial services distribution. It has led the mobile QR payments movement and develops technology solutions that empower small businesses in payments and commerce. The company's mission is to bring technology-driven financial inclusion to over half a billion Indians and integrate them into the mainstream economy.

Team Overview

The EDC Retail team at Paytm focuses on tools that assist merchants in growing and managing their businesses, leveraging simplicity and data-driven technology.

Role Expectations

• Drive the sales growth of Paytm's devices by engaging merchants within a designated geographic area.
• Conduct physical visits to micro markets to identify, approach, and convert quality merchants.
• Reduce fraud and chargeback risks by ensuring merchants are onboarded with high standards and in compliance with defined risk guidelines.
• Regularly visit merchants flagged as high risk and resolve any issues promptly.
• Obtain referrals for additional quality merchants from existing converted clients.
• Collaborate closely with Business and Technology teams to detect and resolve operational bottlenecks, with emphasis on technological improvements.
• Represent Paytm's brand values by maintaining hunger for growth, humility, and relevance in engagement.

Key Qualifications and Skills

• Ability to identify and engage prospective clients via expanding, sustaining, and leveraging a broad network.
• Strong background in B2B field sales including cold calling, pre-sales activities, and lead generation.
• Good technical understanding of technology and user experience considerations.
• Excellent communication, salesmanship, and negotiation abilities.
• Openness to continuous experimentation and process improvement.

Eligibility

This position is open to any graduates interested in pursuing a career in sales with a focus on technological merchant solutions.