Key Account Manager - Hyderabad

Role Overview

This position oversees the complete telecom and connectivity requirements for a portfolio of 30–35 enterprise clients, focusing mainly on mid to large accounts. The primary goal is to drive revenue by offering data, voice, value-added services, and introducing new telecommunications solutions to these key accounts in the Hyderabad area.

Main Responsibilities

• Cultivate and strengthen strategic relationships with influential decision-makers, including CXOs and senior management, within assigned accounts.
• Maximize revenue growth through proactive account management and by identifying new opportunities for both data and voice services, while ensuring retention of current business.
• Promote solution-based selling and increase market adoption of new products, particularly in evolving or emerging segments.
• Work collaboratively with internal teams (such as BSG, CE, Networks) as well as external partners and vendors to meet business objectives and surpass customer expectations in service delivery.
• Deliver on account-specific business targets, including order bookings, revenue generation, collections, identifying new accounts, and minimizing customer churn.

Key Competencies & Skills

• Ability to analyze commercial deals and identify profitable opportunities.
• Proficiency in modern, consultative sales approaches.
• Commitment to delivering high standards of customer service.
• Expertise in account planning and management for large organizations.
• Executive-level presence with confidence to engage and negotiate with C-suite leaders.
• Sound understanding of enterprise telecom/carrier product offerings.
• Strong negotiation and influencing skills.
• Resourceful mindset to develop innovative solutions for client acquisition.
• Consistent follow-up and relationship management capabilities.

Additional Information

The role reports to the Hyderabad enterprise sales team and involves direct interaction with leading regional and national clients, requiring regular in-person meetings and close adherence to targets.