Kaufhausdetektiv (m/w/d)

Role overview

This position is for a retail security professional in Erlangen, Bavaria, within a growing security services business. The company focuses on delivering dependable protection and safety support to clients and is looking for reliable, motivated team members to strengthen its local operation.

The role is a full-time, permanent position with a 40-hour work week. The earliest possible start date is immediately. Compensation is offered at an hourly rate between 16.00 and 25.00 EUR, depending on qualifications and the scope of duties.

What the job involves

• Keep watch over activity on the sales floor and identify behavior that appears suspicious.
• Carry out regular patrols across the store and help protect merchandise and stock.
• Record incidents and prepare reports related to thefts and other unusual observations.
• Work closely with store staff to contribute to a safe shopping environment.
• Respond promptly and professionally to security alerts and assist in following up on incidents.

What we are looking for

• Strong observational skills and a sharp eye for detail to spot suspicious activity at an early stage.
• Good communication skills for teamwork and for interacting appropriately with customers or employees when needed.
• The ability to stay calm and act with composure in demanding situations.
• Honesty, reliability, and a high sense of responsibility.

Values and working style

Customer service is an important priority in this role. The employer values openness, friendliness, and patience as key personal qualities. Working with a wide range of people is seen as part of the daily work and something that should be handled positively and professionally.

The security field changes quickly, so the job is expected to remain varied and engaging. A willingness to keep learning and developing is therefore essential in order to meet future challenges and provide the best possible service.

Benefits and working conditions

• Hourly pay between 16 and 25 EUR, based on qualifications and job requirements.
• Predictable working hours.
• Modern work equipment.
• Opportunities for career growth within the company.
• A respectful and collaborative workplace.

Application process

Applicants are invited to apply online. The process includes an initial phone appointment for a short interview, followed by an in-person meeting to review the remaining details. The position is open to career changers.

Additional information

This is a permanent position with no fixed end date. The role is based in Erlangen and is carried out onsite. The advert emphasizes that applications are especially welcome from people who are entering the field from another career path.