JIRA and BigPicture Administrator

About the Role

We are working with a prominent holding group based in Dubai to recruit a skilled JIRA and BigPicture Administrator for a full-time position on their permanent staff. The perfect candidate will be technically proficient, detail-focused, and capable of collaborating directly with business units and project teams. They should have hands-on expertise to independently handle JIRA and BigPicture configurations, create dashboards and reports, develop basic automation scripts, and deliver daily operational support for the platform.

Key Responsibilities

• Manage and administer JIRA and BigPicture applications effectively.
• Develop and maintain insightful reports and dashboards tailored to business needs.
• Create scripts, automation policies, and manage integrations to enhance workflow.

Candidate Requirements

• Two to four years of direct experience administering JIRA.
• Practical knowledge of BigPicture or comparable portfolio and resource management tools within JIRA.
• Skillful in configuring custom fields, workflows, screens, issue types, permission schemes, and notifications.
• Strong command of JIRA Query Language (JQL) for advanced searching and reporting.
• Experienced in designing JIRA dashboards, filters, reports, and management views.
• Competent in setting up JIRA Automation rules.
• Basic to intermediate programming or scripting capabilities.
• Experience interacting with JIRA REST APIs, webhooks, or integrating with external services.
• Solid understanding of project management methodologies, Agile delivery processes, release management, dependency tracking, risk analysis, and resource planning.
• Ability to accurately translate business requirements into functional JIRA configurations and reports.