Job description

Role Overview

Timmons Group is looking for a knowledgeable and customer-oriented IT Specialist to join their team remotely from Raleigh, NC. This position suits a tech-inclined individual eager to tackle complex technical issues and provide comprehensive support for hardware and software systems. The role involves managing software license servers, monitoring tools, backup solutions, and offering advanced support for key user needs.

Core Responsibilities

Oversee IT services, tools, and software licensing management.
Assist end-users and collaborate with teams to design solutions and resolve technical issues.
Partner with the Systems Administrator to troubleshoot network problems.
Continuously enhance technical knowledge and procedural skills.
Independently handle projects to deliver efficient IT solutions.

Required Skills and Experience

Preferred bachelor's degree in IT, Information Systems, or Computer Science.
Preferably 3 to 5 years of experience in related IT roles.
Strong expertise with Windows and Linux operating systems.
Familiarity with virtualization platforms and AutoCAD software is an advantage.
Basic understanding of IPv4 networking concepts.
Proficiency in diagnosing system performance issues involving bandwidth, I/O, memory, and CPU.
Experience administering web applications such as IIS, Nginx, and Apache.
Knowledge of server OS administration, including Windows Server, Ubuntu, and RedHat.
Scripting capabilities using PowerShell, Bash, and command-line interfaces.
Experience managing Office365 environments.
Availability to provide support during occasional nights and weekends.
Strong remote troubleshooting and problem-solving skills.
Excellent communication skills, both verbal and written.
Experience working with Autodesk and ArcGIS products.
A customer-focused attitude combined with professionalism and maturity.
Initiative and enthusiasm for ongoing learning and skill development.

Additional Details

The stated qualifications represent the necessary abilities and knowledge for the role. Reasonable accommodations can be made for individuals with disabilities to perform essential job functions.

Timmons Group seeks energetic, creative, patient, adaptable self-starters capable of working in a fast-paced environment. Candidates should align with the company's Vision, Mission, and Shared Values.

Timmons Group is an Equal Opportunity/Affirmative Action employer, committed to fair employment regardless of race, color, religion, sex, sexual orientation, national origin, disability, or veteran status.

About Timmons Group

Timmons Group is a nationally recognized full-service engineering and technology firm based in the Mid-Atlantic and Southeast, operating 21 offices. Services include civil engineering, environmental consulting, economic development, GIS/geospatial technology, landscape architecture, and surveying. The firm has been listed in Engineering News Record's Top 500 Design Firms for over 30 years and is recognized as a “Best Firm to Work For” by CE News. The company emphasizes providing exceptional resources, technology, and a supportive culture for employee career growth.

IT Specialist