Investigation Supervisor - Regional Investigation Central

Job Purpose

Oversee and manage the activities of multiple investigation teams, ensuring progress is closely tracked for every case handled.

Primary Responsibilities

• Distribute investigation cases among officers by considering priority, risk level, and current workload to achieve fair workload balance and timely case completion.
• Continuously monitor ongoing investigations through frequent follow-ups and reviews to promptly identify and escalate delays or risks.
• Evaluate evidence, witness statements, and investigation reports prepared by officers for accuracy, thoroughness, and adherence to prescribed procedures.
• Provide guidance to Investigation Officers during evidence gathering, conducting interviews, and fieldwork to guarantee professional and defensible investigation processes.
• Collaborate with the Investigation Manager on intricate and high-risk cases to ensure effective oversight and decision-making support.
• Maintain strict confidentiality and secure management of investigation data and case files to protect corporate interests and comply with legal standards.
• Compile regular reports summarizing investigation progress to assist management in oversight and performance evaluation.
• Ensure full compliance with company investigation policies, ethical codes, and regulatory requirements to maintain governance and audit readiness.

Qualifications and Skills

• A university degree from a recognized institution.
• Proficiency in advanced data analytics techniques.
• Expertise in advanced audit reporting and strong communication capabilities.
• Comprehensive knowledge of relevant laws and regulations related to investigations.
• Excellent verbal, written communication, and presentation skills.
• Strong interpersonal abilities to liaise effectively across all organizational levels and support corrective action implementation.
• Demonstrated supervisory skills in managing and leading investigation teams.

Experience

At least 6 years of pertinent experience in fraud investigations, preferably within the retail industry. Experience in forensic accounting, particularly with big four accounting firms, is considered advantageous.