International Outbound Telecom Process - Fresher
Gurugram, Haryana, India · Full Time
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- Experience
- Up to 2 yrs
- Salary
- INR 370,000 – INR 390,000 / year
- Openings
- 20
- Posted
- 1 hour ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Applicants must be residents of Gurugram.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
Join NTT DATA as a fresh graduate in an International Outbound Telecom role based in Gurugram, serving clients in the Canada region. This position involves direct outbound communication aimed at selling telecom products, upgrades, and bundles on a night shift schedule.
Key Responsibilities
- Initiate a high volume of outbound calls to potential and existing customers in Canada.
- Market telecom offerings including plans, bundles, retention deals, and upgrades.
- Assess customer needs and suggest appropriate solutions using a consultative sales approach.
- Consistently meet set sales goals on a daily, weekly, and monthly basis.
- Manage objections and rejections from customers with professionalism.
- Keep thorough records of calls, outcomes, and follow-ups using CRM software.
- Follow all procedural guidelines, approved scripts, and quality benchmarks.
- Create excellent customer experiences while maximizing profitability.
Work Conditions and Additional Information
- Role location: Candor Techspace, Gurugram.
- Work mode: Fully onsite with US-Canada night shift hours (10-hour shifts).
- Transportation provided for night shift employees with pick-up and drop facilities.
- Compensation package: INR 3.7 to 3.9 LPA plus incentives of up to $50 monthly for exceeding sales targets.
- Workweek: 5 days.
- Interview details: Conducted virtually via Microsoft Teams on 6th August 2026 between 11:00 AM and 6:00 PM.
Candidate Requirements
- Applicants must be local to Gurugram.
- Fluent English communication skills with a clear or neutral accent.
- Result-driven with persuasive negotiation and sales skills.
- Strong active listening and customer-focused mindset.
- Ability to work under targets and handle rejection positively.
- Basic proficiency with computers and CRM tools.
- Education: Graduate level or equivalent, with flexibility for exceptional communication skills.
- Experience: Open to freshers; prior BPO or sales experience is advantageous.
Company Overview
NTT DATA is a global leader in IT and business services, part of the NTT group, recognized for pioneering innovation to simplify digital transformation. Headquartered in Texas, NTT DATA Services is dedicated to creating a more connected, inclusive, and sustainable future by pushing boundaries in technology and business solutions.