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International BPO Executive
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 16,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Candidates holding graduate or master's degrees with excellent English communication abilities and willingness to work in rotational shifts, including nights, are eligible.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
A prominent international professional services firm is looking for a committed International Customer Support Executive to join their Mumbai office in Vikhroli. This role involves providing support to global clientele through telephone communication across various time zones.
Key Responsibilities
- Respond to customer inquiries over the phone, managing calls from different time zones.
- Maintain a professional and optimistic approach when interacting with international clients.
- Conform to rotational shift schedules, which include working during night hours.
- Exhibit strong English communication skills, both verbal and written.
- Leverage sound knowledge of customer service methods and best practices.
Candidate Requirements
- Possess a graduate or master's degree.
- Demonstrate excellent proficiency in English communication.
- Be amenable to working in rotational shifts, including night shifts.
Work Schedule and Benefits
- The working week consists of five days, with two days off as rotational weekly holidays.
- Both-way cab transportation facilities are provided for convenience.
Compensation
The offered total monthly cost to company salary is 25,000 INR.