Internal Sales Executive - Builders Providers / Plumbing & Heating Supplies

Role Overview

We are looking for an experienced Internal Sales Executive based in County Mayo to join a busy sales team at a reputable builders' merchant. This role suits professionals familiar with the builders' providers, plumbing merchants, heating suppliers, or construction product sectors who enjoy engaging with trade customers and providing top-tier customer service.

Key Duties

• Establish and sustain strong relationships with new and existing trade clients including contractors, plumbers, builders, and developers.
• Generate precise quotations and proactively follow up to convert inquiries into confirmed sales.
• Handle customer orders promptly and accurately from entry to delivery.
• Provide knowledgeable technical support on plumbing, heating, bathroom, drainage, and construction product lines.
• Coordinate with suppliers on pricing, stock availability, and shipping schedules.
• Collaborate with warehouse and purchasing departments to ensure seamless customer service.
• Assist field sales representatives by preparing quotations and managing customer accounts.
• Identify and pursue opportunities for upselling and cross-selling to maximize sales.
• Maintain up-to-date customer information using the company's sales management software.
• Meet or exceed individual and branch sales targets while delivering an outstanding customer experience.

Candidate Profile

• Previous internal sales experience within builders' merchants, plumbing, heating, or construction materials industries.
• Solid understanding of plumbing, heating, bathroom fittings, building materials, or merchant related products.
• Excellent communication and customer service skills.
• Commercially savvy with a strong aptitude to identify sales opportunities.
• Proficient IT skills, particularly with ERP or merchanting software systems.
• Highly organized with strong attention to detail.
• Able to manage multiple customer inquiries efficiently in a dynamic work environment.
• Positive, team-oriented attitude.

Benefits

• Competitive salary commensurate with experience.
• Performance-based bonus scheme.
• Opportunities for career advancement.
• Ongoing training in products and industry knowledge.
• Opportunity to join a reputable and established business with a strong market presence.