Internal Communications Specialist, Enterprise & Growth

About the Team

OpenAI is dedicated to advancing artificial intelligence so that it benefits humanity as a whole. The Communications department plays a vital role by clearly and genuinely communicating our technological innovations, core principles, and safe AI development strategies. Within this team, Internal Communications strives to establish clarity, trust, and mutual understanding that motivates employees to perform at their best.

Role Overview

We are seeking a seasoned Internal Communications professional to specifically support our Enterprise and Growth segments, including teams involved in B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Advertising, and Commerce. This position suits an individual who is highly organized, expresses ideas clearly in writing, adapts swiftly in a dynamic setting, and creatively engages employees to keep them informed and unified.

Key Responsibilities

• Manage daily internal communications across the Enterprise & Growth portfolio focusing on product updates, partnerships, leadership messages, and organizational news.
• Plan and execute internal events such as company-wide All Hands meetings, managerial gatherings, Q&A sessions, leadership Ask Me Anythings (AMAs), employee engagement initiatives, and launch-related celebrations for executives and teams they support.
• Coordinate logistics and execution for company-wide customer storytelling initiatives, sharing customer insights, success narratives, and impacts with employees.
• Oversee high-traffic Slack channels and monitor employee feedback within supported teams to detect emerging queries, information shortfalls, and ways to improve understanding or connection.
• Manage intake processes and maintain a comprehensive calendar tracking key dates, milestones, dependencies, target audiences, and review schedules.
• Contribute flexibly to broader Internal Communications strategies and projects as needed, demonstrating curiosity and strong follow-through.

Candidate Profile

• Minimum of three years’ experience in internal communications, event coordination, marketing communications, operations, or related areas.
• Proven track record supporting internal events, team meetings, All Hands, or employee engagement activities.
• Exceptional organizational and project management abilities, including experience managing deadlines, dependencies, logistics, and gathering stakeholder feedback.
• Excellent judgment and discretion, particularly when dealing with sensitive or confidential information across technical, customer-facing, and business domains.
• Collaborative mindset, adept at building trust, anticipating communication needs, and maintaining alignment among cross-functional teams.

Equal Opportunity Employer

OpenAI is committed to diversity and inclusion and strictly prohibits discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. Background checks will be conducted according to applicable laws, and applicants with criminal records will be fairly considered. Reasonable accommodations will be provided upon request for candidates with disabilities.

Compensation

The salary range for this position is $171,000 to $190,000 annually.