Insights Manager

Role overview

The Insights Manager will support market research across Finch Brands’ portfolio of online insights community clients. This is a hands-on position focused on end-to-end execution of both quantitative and qualitative research, from study design through analysis and final storytelling. The work is client-facing, often involving several accounts at once, and calls for a blend of analytical discipline and strategic thinking.

The ideal candidate brings 3 to 4 years of real-world consumer or customer research experience and is comfortable working in a fast-moving environment with large datasets, shifting priorities, and multiple stakeholders. This role is supported by senior team members, but it is also expected to operate independently, solve problems proactively, and grow into broader responsibility over time.

What you will do

• Lead research projects from start to finish, including study planning, questionnaire drafting, programming, fieldwork coordination, analysis, and creation of final deliverables.
• Review and refine survey instruments, manage data collection, and produce analyses such as cross-tabs and coding.
• Develop PowerPoint presentations that translate findings into clear, persuasive business stories.
• Support account leadership by delivering accurate work, high-quality outputs, and strong attention to detail.
• Contribute to more advanced statistical work where needed, including cluster analysis, driver analysis, regressions, and related techniques.
• Handle multiple research assignments simultaneously while keeping timelines, priorities, and quality standards on track.
• Align research outputs with client business goals and help ensure insights are actionable and commercially relevant.
• Present data and conceptual ideas visually through charts, diagrams, and other visual frameworks.
• Assist with research activities that may include quantitative and qualitative tools, with a strong emphasis on quantitative execution.

What we are looking for

• A bachelor’s or master’s degree in market research, analytics, statistics, business, marketing, psychology, or a related field.
• 3 to 4 years of experience in a data-driven role on either the client side or supplier side.
• Strong ability to work effectively in a very fast-paced setting and manage several priorities at once.
• Demonstrated skill in turning data into big-picture insights and meaningful recommendations.
• Comfort using statistical and research tools such as Excel, SPSS, MarketSight, R, or Q.
• Experience designing, writing, and programming questionnaires, moderator guides, and other research materials.
• Knowledge of quantitative methods such as significance testing, crosstabs, banners, nets, and weighting.
• Strong PowerPoint skills and the ability to turn research results into compelling decks.
• High standards for QA, accuracy, and detail orientation.
• A self-directed, action-oriented approach with the curiosity to learn new methods and expand capabilities.

Candidate traits

The successful candidate will be proactive, highly dependable, eager to grow, and comfortable stepping beyond their current skill set. They should be collaborative, quick to learn, and motivated by the opportunity to work on brands and business questions that lead to real results.

About Finch Brands

Finch Brands is a brand consultancy focused on helping companies win at the moments that matter most. The firm combines insight, intuition, and creativity to shape brand strategy and move people to action. Established in 1998, the team includes leaders with deep experience building major brands and agency-side expertise, along with backgrounds at organizations such as David’s Bridal, IKEA, Campbell Soup, Kimberly-Clark, Urban Outfitters, and Target.