Human Resources Supervisor

Position Overview

This role involves assisting in managing employee relations issues, ensuring proper resolution and follow-up, and supporting management and leadership teams with Human Resources challenges. The supervisor is responsible for overseeing hiring and recruitment compliance with legal requirements and company policies, communicating HR-related information to employees, and maintaining accurate employee records. The position also entails handling logistics related to annual employee surveys and managing phone communications.

Key Responsibilities

• Monitor and track employee relations concerns and assist with their resolution.
• Support management and leadership in addressing HR-related matters.
• Ensure recruitment activities comply with local, state, and federal laws as well as company standards.
• Inform HR management of significant employee relations issues.
• Respond to employee and management inquiries about company HR programs, policies, and guidelines.
• Distribute information regarding employer-employee relations and personnel policies.
• Maintain and verify accuracy of all employee documentation, including interview records and I-9 forms.
• Provide administrative support for annual employee survey logistics and scheduling.
• Answer telephone calls and take messages professionally.
• Assist in employee hiring, training, scheduling, performance evaluations, counseling, discipline, motivation, and coaching.
• Adhere to company safety and security protocols; report accidents or unsafe conditions.
• Ensure confidentiality of proprietary information is upheld.
• Greet and acknowledge guests following company standards.
• Communicate clearly and professionally, including telephone etiquette.
• Build and maintain positive working relationships and support team goals.
• Use computer systems and point-of-sale technology to access and enter work-related information.
• Perform physical tasks such as moving or lifting items up to 10 pounds.
• Carry out other reasonable duties as assigned by supervisors.

Qualifications

• Minimum educational requirement is a high school diploma or equivalent (G.E.D.).
• At least one year of related work experience in a similar role.
• Minimum one year of supervisory experience.
• No specific licenses or certifications required.

Additional Information

This position is classified as non-management and is based in West Bay, Doha, Qatar. It operates on a full-time schedule with on-site work required. The employer is committed to equal opportunity employment without discrimination on any protected basis. The company fosters a culturally diverse environment valuing individual backgrounds and experiences. Working here means joining a prestigious hospitality brand renowned for luxury hotels and exceptional personalized service worldwide.