Human Resources Coordinator

About Pacific Health Group

Pacific Health Group is dedicated to supporting individuals and communities with kindness, respect, and understanding. They provide compassionate healthcare, behavioral health services, and social support focused on fostering healing, stability, and hope.

Our Core Values

• Communicate with clarity, honesty, and respect in every interaction
• Encourage innovation by adopting new ideas and continuously improving care
• Take ownership and accountability for roles and outcomes while maintaining accurate documentation
• Develop empathetic, culturally aware relationships with members, families, and colleagues
• Build trust through transparency, consistency, and reliability
• Celebrate individual and team achievements collectively
• Collaborate with intention across departments and community partners to resolve challenges
• Promote mutual support to ensure collective success in serving members

Role Overview & Impact

The Human Resources Coordinator will deliver administrative and operational assistance within the HR department. This entry-level position supports onboarding processes, employee record management, HR system updates, recruiting coordination, employee communication, and overall HR department activities. The HR Coordinator acts as the initial contact for routine staff and applicant inquiries, directing issues to appropriate personnel. Ideal candidates will be organized, service-oriented, technologically proficient, and diligent in confidentially managing employee information.

Key Responsibilities

Recruitment & Talent Coordination

• Manage candidate communications using standardized templates
• Monitor candidate statuses and maintain records within the applicant tracking system
• Support pre-employment procedures and documentation
• Organize recruitment records and candidate files carefully
• Assist in job fairs, community outreach, internships, and recruiting events
• Ensure candidates experience professional and prompt communication

Onboarding & Offboarding

• Coordinate activities related to pre-employment and onboarding after offer acceptance
• Distribute new hire forms, orientations schedules, instructions, and necessary notices
• Track completion of required pre-employment tasks including background checks and employment paperwork
• Ensure Form I-9 documents are completed and retained timely as per procedures
• Collaborate with hiring managers, payroll, IT, learning and development teams for new hire preparedness
• Confirm new employees receive system access, equipment details, schedules, and orientation materials
• Manage logistics and participation tracking for new hire orientation
• Follow up on outstanding onboarding requirements and forms
• Initiate exit procedures upon authorization, including scheduling interviews or distributing questionnaires

HR Compliance & Documentation

• Help with audits related to personnel files, I-9s, benefits, training, and HR data
• Track mandatory documents, acknowledgments, certifications, and required renewals
• Prepare records for both internal and external audits
• Adhere to HR policies, record retention rules, and confidentiality standards
• Report incomplete or non-compliant documentation promptly
• Maintain updated HR forms, templates, notices, and resources
• Assist with distribution and monitoring of mandatory employee notices

Benefits & Employee Assistance

• Direct questions about benefits plans and eligibility to HR Generalist or designated staff
• Support communications and administrative tasks during annual open enrollment periods
• Assist with routine employee reminders and documentation follow-up
• Respect confidentiality of medical and benefits information
• Participate in benefits and leave-related audits as requested

HR Operations & Administrative Support

• Offer general administrative assistance such as scheduling meetings, tracking training, and compiling reports
• Contribute to HR programs like engagement events, training efforts, and performance review cycles
• Maintain orderly HR records and assist leadership with reporting requirements

Measures of Success

• Timely and precise recruitment coordination and onboarding completion
• Compliance with California labor regulations and HR documentation protocols
• Professional and prompt communication with employees
• Well-maintained and audit-ready HR personnel records
• Effective support of HR initiatives and seamless department operations

Qualifications and Skills

• High school diploma or equivalent is mandatory
• Preferred: at least one year of experience in administration, customer service, office support, recruiting, payroll, healthcare, or HR assistance
• Associate or bachelor’s degree, HR coursework, internships, or relevant professional training may replace some experience
• Candidates new to the field but with strong customer service and administrative skills are encouraged to apply
• Exhibit professionalism, discretion, and ability to safeguard confidential information
• Proficient in Google Workspace: Docs, Sheets, Drive, and Slides
• Capable of independent work while engaging effectively in a remote team environment

Compensation and Schedule

This is a full-time, remote position predominantly based in California (San Diego or Southern California preferred). Compensation ranges from $28 to $30 per hour.

Benefits

• Paid time off including holidays, volunteer time, and bereavement leave
• Medical coverage and wellness benefits such as FSAs, disability, and Employee Assistance Programs
• 401(k) plan, stipends, and opportunities for professional development
• Employee discounts, team events, and career growth opportunities

Equal Opportunity Employer Statement

Pacific Health Group is committed to fostering a diverse and inclusive workplace where every individual is treated with dignity and respect. Employment will be provided without discrimination based on numerous protected characteristics including race, gender, age, disability, and veteran status. Candidates from historically underrepresented groups are encouraged to apply.

Recruitment Process Notice

Hiring involves a transparent and lawful process compliant with California labor laws. Offers depend on meeting qualifications and successful completion of all recruitment steps such as application submission, recruiter screening, possible skills assessment, final interviews, and authorized offer extension. Any unauthorized communications pretending to represent Pacific Health Group are fraudulent.

Use of AI in Recruitment

AI tools assist in matching resumes based on qualifications, skills, and location, but all applications undergo careful human review to ensure fairness and equity in hiring decisions.