Housekeeping - Public Areas (Full Time)

About Crystalbrook Vincent

Crystalbrook Vincent is a distinguished five-star hotel based at Howard Smith Wharves in Brisbane. The hotel embodies a local integration with an eco-conscious mindset, blending contemporary design, artistic elements, sophisticated entertainment, luxury lodging, unique events, and exceptional dining experiences. The Crystalbrook Collection is driven by a mission to inspire wonder through responsible luxury, creativity, and a positive outlook, placing people and place at the center of its hospitality ethos. Our core values include Customer Obsession, Collaboration, and Courage, which fuel our commitment to delivering extraordinary guest experiences and pioneering a new hospitality era.

Role Purpose

We are looking for energetic and detail-oriented housekeepers to join our team to maintain the pristine condition of our hotel, enhancing guests' experience through cleanliness and presentation. This position reports to the Executive Housekeeper and collaborates with housekeepers, room attendants, public area cleaners, and team leaders.

Responsibilities & Skills Required

• Demonstrate experience and understanding of housekeeping duties, preferably within hotel settings.
• Exhibit strong organizational and time management abilities to efficiently manage tasks.
• Maintain meticulous attention to detail in cleaning and presentation of rooms and public areas.
• Deliver warm, personalized customer service with a positive and proactive approach.
• Work effectively both independently and within a team.
• Be flexible to work shifts covering a 7-day roster.

Benefits and Work Environment

• Enjoy a 50% discount on food and beverages across all Crystalbrook restaurants and bars.
• Access exclusive room rates at $99 and extended discounts for friends and family.
• Benefit from enhanced parental leave provisions and additional lifestyle advantages.
• Participate in the company’s commitment to environmental sustainability.
• Opportunities for career progression through internal mobility and tailored training programs.
• Engage with a culture that values collaboration, diversity, and recognition, including team events and service awards.

Additional Information

We embrace diversity and inclusivity and provide accommodations during the recruitment process to support all candidates. As part of employment compliance, documentation such as eligibility verification, police checks, and references may be required. Crystalbrook Collection is an award-winning hospitality group managing upscale hotels and planning continued expansion both within Australia and internationally.