Housekeeping Attendant

About Fairmont Hotels & Resorts

Join our global network of 90 impressive properties, with 34 more planned across 30 countries, featuring locations from Hawaii's shores to Canada's pristine national parks, London's vibrant city center, and the UAE's deserts.

About Fairmont Dubai

Fairmont Dubai is a distinctive blend of modern design and city sophistication, positioned in the heart of Dubai's business district, offering luxurious ambiance, contemporary facilities, and renowned exemplary service.

Role Overview

The Housekeeping Attendant ensures guests enjoy clean, comfortable, and well-maintained rooms. By catering to guest preferences and collaborating with other departments, this role delivers exceptional guest experiences. This entry-level position offers an excellent opportunity to start a career in hospitality.

Key Responsibilities

• Serve as a brand ambassador providing outstanding guest experiences.
• Clean assigned guest rooms and public spaces daily, meeting hotel standards.
• Manage daily inventory of floor pantry supplies including chemicals, linens, amenities, and stationery.
• Maintain punctuality and wear the prescribed uniform according to hotel policy.
• Adhere to personal grooming and hygiene standards.
• Participate in daily departmental briefings led by leaders.
• Follow key control procedures and hotel security policies.
• Report guest concerns, observations, and requests to supervisors.
• Carry out additional tasks and projects as assigned by Housekeeping leadership.
• Comply with Occupational Health & Safety regulations.
• Uphold Fairmont’s Code of Ethics.

Qualifications & Skills

• Excellent guest service aptitude, professional conduct, and proficient spoken and written communication.
• Guest-focused with a lively personality, strong initiative, keen observation, and attention to detail.
• Fluency in English required; knowledge of additional languages is beneficial.
• Able to manage multiple tasks in a fast-paced, dynamic environment.
• Flexible with working hours and capable of working independently.
• Collaborative team player with strong departmental cooperation skills.

Additional Information

• Company-provided medical insurance.
• Complimentary meals during work shifts.
• Uniforms supplied by the company.
• Professional development through dedicated training academies.
• Engagement in corporate social responsibility initiatives.
• Opportunities for career advancement nationally and internationally.
• Exclusive employee benefits including global rate discounts, dining and wellness offers.

Company Values

Respect: We honor individuality, treating everyone with fairness and dignity.
Excellence: We strive to create genuine connections and memorable experiences.
Belonging: We embrace diversity and support one another.
Empowerment: We encourage initiative to deliver extraordinary experiences.
Integrity: We cultivate trust through authenticity and mutual respect.

Diversity & Inclusion

Fairmont is dedicated to fostering an inclusive workplace welcoming talent from all backgrounds.

About Working with Us

As a global leader in hospitality, we support your growth and learning daily, ensuring meaningful work experiences. Your journey with us offers boundless possibilities to shape your story and contribute to tomorrow's hospitality landscape.