Housekeeper - Loews Hotels Universal Orlando

Role overview

Loews Hotels & Co is seeking a Housekeeper for its Universal Orlando property in Orlando, Florida. This role is part of a welcoming, service-driven team that helps create memorable guest experiences across one of the resort’s award-winning hotels.

The organization emphasizes a supportive workplace culture, inclusion, training, and opportunities for growth. Team members are encouraged to bring their individuality to work while contributing to a positive and high-performing hotel environment.

What you will do

• Prepare and clean assigned guest rooms within the expected shift timeline, ensuring rooms meet inspection standards.
• Carry out full room servicing, including bed making, floor care, bathroom cleaning, sanitizing shower areas and tubs, wiping doors and windows, emptying trash, and dusting or cleaning all surfaces.
• Complete a final visual check of each room before leaving it.
• Use department-approved chemicals and follow all sanitation and safety procedures.
• Work safely at all times, using personal protective equipment and the correct tools for the task.
• Restock guest amenities and linens according to company standards.
• Move and maintain housekeeping carts stocked with supplies, fresh linen, and amenities in an orderly condition.
• Use a smartphone to view room assignments and submit repair requests or report unusual room conditions.
• Carry out additional duties as needed.

Requirements

• Prior experience in hospitality or another relevant field is required.
• Housekeeping experience is preferred.
• Experience using HOTSOS is preferred.
• Must complete OSHA-required safety training within the first 30 days of employment.
• Strong English communication skills are needed for interaction with teammates, leaders, and guests.
• Availability for a flexible schedule, including daytime, nighttime, weekend, and holiday shifts, is required.
• Physical stamina is essential, including prolonged standing, walking, lifting, pushing, and repeatedly handling loads over 100 pounds during the shift.
• Ability to work in outdoor conditions for extended periods when necessary is required.

Perks and culture

• One complimentary meal during each shift.
• Free access to theme parks.
• A lively, engaging workplace that aims to keep each day meaningful, varied, and enjoyable.
• A strong commitment to diversity and helping every team member reach their potential.
• Learning and development opportunities for all team members.
• A community-minded approach focused on being a positive neighbor.
• A people-first environment that values employee care and belonging.

About Loews Hotels & Co

Founded in 1960, Loews Hotels & Co operates well-known hotels and resorts across the United States. Its teams aim to deliver exceptional guest experiences in iconic destinations while creating room for career growth in areas ranging from guest services and culinary to finance and IT.

Additional information

The company highlights a workplace culture centered on belonging for people of all races, colors, religions, sexes, sexual orientations, gender identities, national origins, and veteran or disability statuses. The job is based in Orlando, Florida, and is an onsite full-time position.