Hotel Wedding and Events Executive

About Castleknock Hotel

Castleknock Hotel, a distinguished 4-star establishment located in Dublin 15 and a proud member of FBD Hotels & Resorts, seeks enthusiastic, warm, and guest-oriented professionals to join its expanding team. If you thrive on making positive first impressions, enjoy a fast-moving workplace, and desire to be part of a team that truly values its members, this opportunity is for you.

Why Join Us?

• We have received numerous accolades including Failte Ireland Outstanding Employer Excellence, Irish Hotel Federation Expert Quality Employer, Great Place to Work, Best Workplace in Hospitality, the BE mark from Workbly, and a Gold award from the Irish Accommodation Services Institute.
• Our core values: Think About the Guest, Be Respectful, Work As One, Be the Best, Own It & Deliver It.
• Benefits include competitive salary, complimentary meals while on duty, provided uniforms, employee discounts across FBD Hotels & Resorts, internal career opportunities, recognition programs, employee reward points, free parking, bike-to-work scheme, complimentary gym access, spa discounts, ongoing training and development, Employee Assistance Program (EAP), and participation in our Team Voice forum.

Role Responsibilities

• Liaising with various departments such as banqueting, catering, audiovisual, and housekeeping to ensure smooth event execution.
• Managing client expectations and requirements for corporate events, weddings, and social gatherings.
• Delivering exceptional client service and handling last-minute changes calmly and efficiently.
• Coordinating efforts between vendors, hotel teams, and clients to facilitate seamless communication.
• Developing event proposals tailored to clients’ desires and expectations.
• Overseeing multiple events concurrently, managing budgets, contracts, and deadlines.
• Prioritizing tasks effectively, especially under pressure.
• Promoting additional hotel services such as catering, accommodation blocks, and audiovisual options.
• Negotiating terms with clients and vendors to ensure favorable outcomes.
• Preparing cost estimates, managing invoicing, and overseeing event profit and loss statements to guarantee event profitability.
• Addressing unforeseen challenges including weather issues, equipment failures, or staffing shortages with quick, creative decision-making.
• Demonstrating familiarity with hotel property management system (Opera) and event management software.
• Understanding basic AV equipment operations including projectors, microphones, and staging setups.
• Ensuring adherence to all hotel policies, thorough review of banquet event orders, and verification of room setups, dietary needs, and event schedules.
• Delivering a flawless experience for all guests attending events.

Candidate Profile

• Proven experience in planning hotel events and weddings.
• Exceptional attention to detail coupled with strong communication abilities.
• Capable of following verbal instructions within a high-paced dynamic environment.
• Strong organizational skills with the ability to prioritize multiple responsibilities effectively.
• Personable, outgoing, and friendly demeanor.
• Maintain a professional appearance aligned with the hotel's standards.
• Deep understanding of hospitality operations including guest flow and service quality standards.
• Knowledge of marketing strategies relevant to event promotions and social media.
• Cultural sensitivity and experience working with clients from diverse international backgrounds.